Regional Branch Training Lead - Onsite/Remote

Metro City Bank; United States; On-site; USD 52,000 - 70,000; Full time

Job summary

Metro City Bank - Doraville Main Office seeks a Regional Branch Training Specialist to develop and deliver branch training across locations. You will coach new hires and existing staff, ensure adherence to policies, and support bank development initiatives.

You will assess training needs, create customized plans, prepare materials, and run onsite and remote sessions on banking applications, products, and procedures.

Qualifications

• 3 – 5 Years Branch Banking experience
• Understanding of adult learning principles, effective coaching skills, and the ability to adapt to a variety of learning styles while monitoring learner progress is needed to provide a consistent and successful training experience.
• Strong analytical skills
• Outstanding interpersonal skills
• Excellent oral and written communication skills
• Attention to detail and follow through
• Ability to travel 30% of the time

Responsibilities

• Assess training needs and develop customized training plans to address specific branch and team requirements.
• Prepares and coordinates training material in conjunction with training programs.
• Conduct onsite and remote training sessions at MCB Branches to deliver comprehensive training on bank applications, products, services, and procedures.
• Provide personalized support and coaching to new hires during the onboarding period, ensuring a smooth transition into their role.
• Collaborate with branch managers and Talent Acquisition to coordinate training schedules ensuring training delivery and employee engagement
• Maintain accurate records of training activities, attendance, and training outcomes providing regular reports and updates.
• Serve as a subject matter expert on bank programs, policies, requirements, and best practices
• Travel to branch locations within assigned region

Skills

Adult learning principles

Coaching skills

Interpersonal skills

Communication skills

Analytical skills

Attention to detail

Travel willingness

Tools

Microsoft Office

Outlook

Adobe

Job description

Metro City Bank - Doraville Main Office seeks a Regional Branch Training Specialist to develop and deliver branch training across locations. You will coach new hires and existing staff, ensure adherence to policies, and support bank development initiatives.

You will assess training needs, create customized plans, prepare materials, and run onsite and remote sessions on banking applications, products, and procedures.