Regional Billing & Operations Leader - Long-Term Care

Epic Healthcare; Mechanicsburg (Cumberland County); On-site; USD 85,000 - 120,000; Full time

Benefits offered by this job

Competitive salary + bonuses

Comprehensive benefits package

Paid time off & holidays

Growth opportunities

Impact across communities

Job summary

Epic Healthcare seeks a Regional Business Office Manager to oversee billing and administrative operations across multiple skilled nursing facilities. This role requires strong leadership, attention to detail, and expertise in Medicare/Medicaid billing, revenue cycle, and compliance.

You will mentor office staff, coordinate with facility admins, support month-end close, and drive process improvements. Travel between sites is expected; a track record of results in multi-site environments is

Qualifications

• 3–5 years of experience in long-term care billing or business office management.
• Regional or multi-site experience is strongly preferred.
• In-depth knowledge of Medicare, Medicaid, and insurance billing processes.
• Strong leadership, training, and team development skills.
• Excellent analytical and problem-solving abilities.
• Experience with billing software and EMR systems.

Responsibilities

• Oversee business office operations across multiple nursing home facilities.
• Supervise and mentor Business Office Managers and administrative staff.
• Ensure accurate and timely billing for Medicare, Medicaid, private pay, and insurance.
• Monitor and improve accounts receivable (AR) performance and cash collections.
• Conduct regular audits to ensure compliance with federal, state, and company policies.
• Collaborate with facility administrators and corporate leadership on financial performance.
• Train staff on billing systems, processes, and best practices.
• Assist with month-end close, reporting, and financial analysis.
• Identify opportunities to streamline processes and improve efficiency.

Skills

Long-term care billing

Regional/multi-site experience

Medicare/Medicaid knowledge

Leadership/training

Analytical/problem solving

Billing software

EMR systems

Travel between facilities

Tools

Billing software

EMR systems

Job description

Epic Healthcare seeks a Regional Business Office Manager to oversee billing and administrative operations across multiple skilled nursing facilities. This role requires strong leadership, attention to detail, and expertise in Medicare/Medicaid billing, revenue cycle, and compliance.

You will mentor office staff, coordinate with facility admins, support month-end close, and drive process improvements. Travel between sites is expected; a track record of results in multi-site environments is