Regional Banking Relationship Specialist

Santander; Raleigh (NC); On-site; USD 32,000 - 51,000; Full time

Job summary

Santander is seeking a Region Relationship Banker to support multiple banking centers within the region. You will process customer transactions, identify financial needs, and promote suitable products and services while building strong internal partnerships.

The role emphasizes sales, service, and operations, with emphasis on compliance and teamwork, and requires strong communication, adaptability to scheduling, and commitment to delivering high-quality customer experiences.

Qualifications

• 0-2 years customer service and needs-based banking sales experience preferred
• Self-starter and highly motivated
• Working knowledge of all products and services
• Keeps current with all systems used for branch transaction processing
• Demonstrates strong customer service skills and the ability to support teamwork, creating a positive working environment

Responsibilities

• Responds to customers’ needs in an accurate and timely fashion, capitalizing on resources and tools available
• Evaluates needs of clients and offers appropriate financial products and services, through needs-based conversations, to build and deepen relationships
• Perform routine teller transactions like deposits, withdrawals, check cash, loan payments and other transactions
• Expected to achieve/exceed both individual and team goals in sales, service, and operations
• Maintains compliance with Federal and State regulations as well as bank policies and procedures
• Ability to adapt to business needs with scheduling and supporting banking centers within a Region
• Responsible for building strong relationships with the banking center teams they support, as well as collaborative partnerships with business lines

Skills

Customer service

Needs-based banking sales

Self-starter

Product knowledge

Teamwork

Education

GED

Associates or Bachelor’s (preferred)

Job description

Santander is seeking a Region Relationship Banker to support multiple banking centers within the region. You will process customer transactions, identify financial needs, and promote suitable products and services while building strong internal partnerships.

The role emphasizes sales, service, and operations, with emphasis on compliance and teamwork, and requires strong communication, adaptability to scheduling, and commitment to delivering high-quality customer experiences.