Regional Back Office Trainer — Dental Ops & Training

PDS Health; Jacksonville (FL); On-site; USD 57,000 - 86,000; Full time

Benefits offered by this job

Medical, dental and vision insurance

Paid time off

Tuition Reimbursement

Child care assistance

401K

Paid time to volunteer in your local社区

Job summary

PDS Health in Jacksonville, FL seeks a Regional Trainer to guide back-office clinicians in patient care, labs, and administrative duties. You will develop and deliver training to improve staff performance and patient experience, while aligning with company policies and regional goals.

Responsibilities include creating workshops, educating staff on new policies, maintaining equipment knowledge, and building vendor and school partnerships to recruit skilled assistants.

Qualifications

• High school diploma or equivalent.
• As Mandated by applicable state (e.g. coronal polish, x-ray exposure, ultrasonic scaling for orthodontic procedures, pit and fissure sealant application, etc.)
• Associate degree, Bachelor's degree.

Responsibilities

• Develop and demonstrate expertise as to the routines and preferences of the dentists in your region.
• Develop and demonstrate expertise as to back office supply requirements and efficiencies.
• Develop and demonstrate expertise of all dental equipment and ensure continuous maintenance of same through effective education of staff.
• Actively participate in the Perfect Patient Experience for your region by demonstrating how to keep patients focused on optimal treatment while attending to their individual concerns, and promoting the good qualities of your doctor.
• Effectively train new dental assistants, and educate existing assistants on all new policies and procedures.
• Ensure that all dental assistants know and follow their job description.
• Schedule training workshops, and communicate with the Training department supply inventory status for your Training Center.
• Provide evaluations to OMs, MOMs, Regionals and the Training department on all trainees who attend workshops.
• Develop and maintain professional relationships with vendors in your region in order to keep your region's training at the forefront of dental technology.
• Develop and maintain relationships with dental assistant schools/programs in order to effectively recruit dental assistants for your region.
• Assist in preparing new offices in your region for opening.
• Other duties and responsibilities as assigned.

Skills

Training delivery

Staff education

Dental office knowledge

Equipment maintenance

Vendor relations

Education

High school diploma or equivalent

Associate degree

Bachelor's degree

Tools

Dental equipment familiarity

Job description

PDS Health in Jacksonville, FL seeks a Regional Trainer to guide back-office clinicians in patient care, labs, and administrative duties. You will develop and deliver training to improve staff performance and patient experience, while aligning with company policies and regional goals.

Responsibilities include creating workshops, educating staff on new policies, maintaining equipment knowledge, and building vendor and school partnerships to recruit skilled assistants.