Regional Assistant Branch Manager - Travel & Coaching Focus

Dollar Bank, FSB; Pittsburgh (Allegheny County); On-site; USD 55,000 - 75,000; Full time

Job summary

Dollar Bank, FSB in Pittsburgh seeks an Assistant Branch Manager as part of a comprehensive retail training program. The role supports the Branch Manager in building a motivated sales and service team using a consultative approach to customer relationships.

The job emphasizes one-on-one coaching, performance accountability, and proactive customer outreach. Travel to multiple South/West Pittsburgh branch locations is required with reimbursement after meeting mileage thresholds.

Qualifications

• Bachelor's degree with one year of sales goals achievement or HS Diploma with five years of sales goals achievement.
• Retail Banking experience preferred.
• One year of managerial or supervisory experience is required.
• Travel as needed for training and to multiple branch locations within the South/West Pittsburgh region.
• Valid driver’s license and access to reliable vehicle required.
• Background checks as required by OCC will apply.

Responsibilities

• Lead development of new customer relationships through greetings, appointments, and outbound calls.
• Motivate and hold team members accountable; assist Branch Manager in evaluating performance.
• Assist team in branch operations, audits, security, and scheduling.
• Make sound decisions prioritizing risk management, profitability, and customer satisfaction.
• Count money accurately with arithmetic skills and access account information on systems.
• Develop product knowledge by attending required training classes and maintain professional conduct.

Skills

Leadership

Coaching

Sales

Customer relations

Education

Bachelor's Degree

High School Diploma/GED with 5 years sales goals

Job description

Dollar Bank, FSB in Pittsburgh seeks an Assistant Branch Manager as part of a comprehensive retail training program. The role supports the Branch Manager in building a motivated sales and service team using a consultative approach to customer relationships.

The job emphasizes one-on-one coaching, performance accountability, and proactive customer outreach. Travel to multiple South/West Pittsburgh branch locations is required with reimbursement after meeting mileage thresholds.