Regional Agent Network Lead – Performance & Onboarding

Airspace; United States; A distancia; USD 30.000 - 36.000; Jornada completa

Ventajas ofrecidas por este puesto de trabajo

Health, dental, and vision plan

Open PTO

401K with company match

Descripción de la vacante

Airspace is expanding its agent partner network across two U.S. regions. This Regional Network Manager role focuses on onboarding, ongoing partner performance, and collaborating with Procurement and Network Operations to shape regional strategy while ensuring partner success.

You will own the agent scorecard, manage relationships, and drive proactive performance conversations, with travel less than 20% as needed.

Formación

• At least 2+ years of experience in vendor/partner management or account management, preferably in logistics or gig networks.
• Experience leading performance conversations and decisions to end a partnership when standards aren’t met.
• Experience applying and managing a partner scorecard process and analyzing partner data.

Responsabilidades

• Own agent onboarding in partnership with Procurement; manage operational onboarding and documentation.
• Maintain agent relationships across two U.S. regions and ensure ongoing performance review cadence.
• Collaborate with Director, Network Operations and Procurement on commercial and deactivation decisions.
• Coordinate with Regional Network Managers and Lead, US Network Strategy & Operations on scorecard methodology.
• Travel periodically (<20%) to build relationships with agent partners and regional managers.

Conocimientos

Vendor/partner management

Account management

Network operations

Salesforce/CRM

Communication

Educación

Bachelor’s degree in related field

Herramientas

Salesforce

Descripción del empleo

Airspace is expanding its agent partner network across two U.S. regions. This Regional Network Manager role focuses on onboarding, ongoing partner performance, and collaborating with Procurement and Network Operations to shape regional strategy while ensuring partner success.

You will own the agent scorecard, manage relationships, and drive proactive performance conversations, with travel less than 20% as needed.