Agent Operations Lead

The Resume Database; United States; Remote; USD 110,000 - 150,000; Full time

Job summary

The Resume Database is looking for an Agent Operations Lead in the United States. This remote role oversees performance across portfolios of institutional single-family rental properties and acts as the primary operational counterpart for client stakeholders.

You will guide dispositions and acquisitions, collaborate with agent teams and operations, and drive AI-powered workflow improvements. Ideal candidates thrive in ambiguity, own outcomes, and build trust through proactive communication while

Responsibilities

• Oversee operational performance across portfolios of institutional single-family rental properties.
• Lead client relationships and ensure client objectives are met throughout the real estate transaction lifecycle.
• Use data-driven decision making to improve efficiency and visibility across portfolios.
• Coordinate cross-functionally with agent teams, pricing, field operations, and transaction coordination to set priorities and resolve challenges.

Job description

This position is listed on behalf of a partner company, which manages all applications and next steps. Our partner is looking for an Agent Operations Lead based in the United States.

The Agent Operations Lead will oversee operational performance across portfolios of institutional single-family rental properties, ensuring each client’s objectives are met throughout the real estate transaction lifecycle. This remote role combines portfolio management, client relationship leadership, data-driven decision-making, and cross-functional coordination in a fast-growing, AI-driven environment. You will serve as the primary operational counterpart for client stakeholders, managing dispositions and, where applicable, acquisitions from initial assignment through closing. Working across agent teams, pricing, field operations, and transaction coordination, you will establish priorities and resolve challenges without relying on direct authority. You will also help launch new clients, markets, and programs while using AI-powered workflows to improve efficiency and visibility. This opportunity is ideal for a detail-oriented real estate operator who thrives in ambiguity, takes ownership of outcomes, and builds trust through sound judgment and proactive communication.