Regional Flight Network Lead — Training, Travel & On‑Call Ops

Air Charter Service; Uniondale (NY); On-site; USD 75,000 - 85,000; Full time

Benefits offered by this job

Health, dental, and vision insurance

401K with employer match

Life insurance

Paid maternity/paternity leave

20 days vacation + accrual

Job summary

Air Charter Service seeks a senior leader to direct and develop the Flight Representative network across the United States and Canada. You will recruit, onboard and mentor a high-quality team, travel to key locations, and build trusted relationships with Jet Card Managers to deliver exceptional client experiences.

You will act as the senior escalation point during live operations, supporting the team with calm decision-making and hands-on guidance.

Qualifications

• Must have leadership experience and proven ability to manage a geographically dispersed team.
• Experience in recruitment and onboarding of staff.
• Strong verbal and written communication skills; aviation background is preferred.

Responsibilities

• Lead and develop the Flight Representative network across the U.S. and Canada.
• Recruit, onboard and retain top Flight Representatives to grow coverage.
• Design training and onboarding programs to ensure consistent service standards.
• Coach and develop a distributed team with strong leadership.
• Build relationships with ACS Private Jets and Jet Card Managers for reliable service.
• Serve as senior escalation point during live operations and provide hands-on support.
• Develop FBO relationships across North America with travel as needed.
• Oversee scheduling and communication for the Flight Rep Coordinator.
• Use data and feedback to drive continuous improvement and growth.

Skills

Leadership

Recruitment

Communication

Aviation background

Teamwork

On-call availability

Job description

Air Charter Service seeks a senior leader to direct and develop the Flight Representative network across the United States and Canada. You will recruit, onboard and mentor a high-quality team, travel to key locations, and build trusted relationships with Jet Card Managers to deliver exceptional client experiences.

You will act as the senior escalation point during live operations, supporting the team with calm decision-making and hands-on guidance.