Regional Aftermarket Manager

R.D. Offutt Company; Bismarck (ND); On-site; USD 100,000 - 130,000; Full time

Benefits offered by this job

Salary $100k–$130k per year

Benefits package

Job summary

RDO Equipment Co. is seeking a Regional Aftermarket Manager to lead Parts and Service operations across multiple locations in a defined region. You will collaborate with leaders to drive performance, develop high-performing teams, and execute strategies that fuel growth and customer satisfaction.

The role focuses on building relationships and delivering exceptional service. You will develop and coach leaders, drive strategic performance, and manage financial results while championing customer

Qualifications

• Leadership experience in supervisory or management roles.
• Strong customer-focused leadership and stakeholder relationship skills.
• Ability to develop and execute plans and align operations with business objectives.
• Excellent verbal and written communication with ability to influence and coach.

Responsibilities

• Develop & Coach Leaders – mentor Service and Parts Managers to reach performance goals.
• Drive Strategic Performance – execute regional aftermarket strategies and monitor metrics.
• Champion Customer Success – enhance processes to improve customer experience and relationships.
• Manage Financial Results – assist in budgeting and resource allocation for long-term success.
• Build Engaged Teams – foster accountability, teamwork, and continuous improvement across all locations.
• Partner Across the Business – collaborate with branch leaders to ensure execution of company initiatives.

Skills

Leadership

Customer‑Focused Leadership

Strategic Mindset

Communication Skills

Business & Financial Acumen

Valid work authorization

Job description

Description

Are you a strategic leader with a passion for developing people, driving operational excellence, and delivering exceptional customer experience? As a Regional Aftermarket Manager, you'll lead the Parts and Service operations across a multi-location region, partnering with leaders to drive performance, develop high‑performing teams, and execute strategies that fuel growth and customer success. This is an exciting opportunity to make a lasting impact by influencing business results, building strong relationships, and shaping the future of aftermarket operations. If you’re ready to lead, inspire, and drive meaningful results, we encourage you to apply today.

What's in it For You:

• $100,000-$130,000 / year
• A comprehensive benefits package that supports your well‑being. For more details and to view these offerings, visit RDO's benefits page.

When you join RDO Equipment Co., you’ll become part of an industry‑leading team providing a world‑class experience for customers who do vital work. We deal in iron from the world’s leading equipment and technology manufacturers, but we’re a people business first. RDO has grown from humble roots, guided by a family’s values, and shaped by the strengths, voices and entrepreneurism of our team members.

Join RDO Equipment Co. in Bismarck, where you'll enter a team of people passionate about heavy construction machinery, parts and service. As one of our Midwest Construction stores, the Bismarck team supplies and services machinery from manufacturers like John Deere, Wirtgen and Vermeer. In the Midwest, this machinery is vital to progress within industries like mining, construction and oil and gas. Join our team and make an impact on the Bismarck community and beyond.

What You Will Do:

• Develop & Coach Leaders – Mentor and support Service Managers and Parts Managers, helping them achieve performance goals while fostering professional growth and development.
• Drive Strategic Performance – Lead the execution of regional aftermarket strategies, monitor key performance metrics, and ensure achievement of established operational and financial goals.
• Champion Customer Success – Develop and maintain processes that enhance the customer experience, strengthen relationships, and deliver exceptional service to both internal and external customers.
• Manage Financial Results – Develop annual budgets, establish benchmarks, and oversee the effective allocation of resources to support long‑term business success.
• Build Engaged Teams – Foster a culture of accountability, teamwork, communication, and continuous improvement across all locations within the region.
• Partner Across the Business – Collaborate with branch leaders and cross‑functional teams to ensure consistent execution of company initiatives and operational excellence.
• For a complete list of duties and responsibilities, view the full job description here.

What You Will Need:

• Leadership Experience – Proven success leading teams, developing leaders, and driving performance in a supervisory or management role.
• Customer‑Focused Leadership – A strong commitment to delivering exceptional customer experiences while building long‑term relationships with customers and stakeholders.
• Strategic Mindset – Ability to develop and execute plans, manage performance, and align operational activities with business objectives.
• Communication Skills – Excellent verbal and written communication skills with the ability to influence, coach, and collaborate at all levels of the organization.
• Business & Financial Acumen – Ability to manage budgets, analyze operational performance, and make sound business decisions that drive results.
• Valid work authorization: Candidates must have valid work authorization and be able to work in the U.S. without company sponsorship.

Why You’ll Love It Here:

• Training and development: RDO has a culture of training; this is present in Bismarck, where you’ll receive the training you need to succeed.
• Multiple product categories: In Bismarck, we sell and service equipment in categories like construction, mining and agriculture.
• Growth potential: You can grow here. RDO in Bismarck offers diverse options for growing within your career.
• Stability: Our Bismarck location has a large, stable customer base from farmers to contractors.
• A dynamic environment – where no two days are the same.
• A supportive team – that’s as invested in your success as their own as well as opportunities to build on camaraderie throughout the year.
• Opportunities to: grow, learn, and lead in the industry.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities. This employer is required to notify all applicants of their rights pursuant to federal employment laws. For further information, please review the Know Your Rights notice from the Department of Labor.