Regional Administrative Coordinator – Los Alamitos

FirstSteps for Kids, Inc.

Los Alamitos (CA)

On-site

USD 28,929 - 33,062

Full time

14 days+

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Benefits offered by this job

Vacation PTO

Sick PTO

Anniversary PTO

Health insurance

Dental & vision

401(k) match

Liability insurance

Student loan discount

Employee assistance

Pet insurance discount

Referral bonus

Employee discounts

Team events

Friendly atmosphere

Job summary

FirstSteps for Kids, Inc. is seeking a Regional Administrative Coordinator to help run our Redondo Beach Center where our clinical team supports children and families.

You will greet visitors, sign-in staff, manage calls, handle inventory, coordinate with the Technology & Facilities Manager, and keep workspaces organized to create a welcoming learning environment. As the connector across clients, families, and staff, you will schedule sessions, assist with tours, support non-clinical programs,

Responsibilities

Greeting & sign-in/out of visitors and staff
Answering and management of calls, voicemails, faxes
Inventory ordering and management per operation budget
Coordinating with Technology & Facilities Manager for equipment and repairs
Creating and maintaining team/event bulletins via Microsoft Teams & SharePoint
Support of Client and Staff Scheduling including changes and room assignments
Assisting with Client Support Needs and center tours
Providing on-boarding training and center orientation

Job description

About FirstSteps

The FirstSteps Team is inspired by the belief that every child deserves the opportunity to achieve their fullest potential. To that end, our mission is twofold: to provide the best evidence-based, behavior analytic treatment to our children diagnosed with autism and related learning differences, and to offer a positive, collaborative, and dynamic work experience for our team. We are steadfastly committed to ongoing training and mentorship of our employees, always motivated to support the next generation of clinical leaders in our field and at FirstSteps. Our greatest reward is witnessing the rapid and joyful learning of our little ones and knowing that together, we are creating more happy days for the kids and families we serve.

Impact

The ideal FirstSteps Regional Administrative Coordinator (RAC) can be described as an amazing people-person who is always welcoming and knowledgeable and capable of connecting our team members, our clients, and our visitors to the resources, people, and information they need. This individual understands systems and the importance of creating, communicating, and managing simple processes essential to operational success. In essence, our RAC ensures that our Center is a warm, kid-friendly, organized, chaos-free place of learning and connection - a place everyone loves to visit.

Overview of Regional Scheduling Coordinator Position:

As our Regional Administrative Coordinator you will significantly contribute to the organization and management of our Redondo Beach Center where our little ones meet with their clinical team to learn and socialize. As such, as our RAC you are critical to ensuring the Center runs seamlessly and that both our kids and your fellow FirstSteps team members have what they need to be successful. In this role, you will have the opportunity to regularly interact with and learn from our young clients, their caregivers, and both our clinical and administrative staff as the "connector" for all parties.

Core Responsibilities of our Regional Administrative Coordinator:

Management of our Center including but not limited to:
Greeting & signing-in/out of all visitors and staff entering and exiting the Center
Answering and management of all incoming calls, voice mails, faxes
Inventory ordering and management per operation budget
Coordinating with our Technology & Facilities Manager for equipment and facilities related needs/repairs
Creating and maintaining optimal work and learning areas for both our team and our clients
Creating and maintaining dynamic team and event bulletins posted in our break room and electronically via Microsoft Teams & Sharepoint
Support of Client and Staff Scheduling including but not limited to:
Utilizing our scheduling software to assist our Regional Scheduling Coordinators when changes arise or when they are out of the office
Scheduling / room assignments for clinical activities planned in the Center
Creating all new hire training appointments in our scheduling system
Confirming treatment session availability for our clinical team members
Assisting with Client Support Needs including but not limited to:
Anticipating and providing non-clinical support as needed/requested during Center-based service periods
Assisting with new client /caregiver tours of our Center
Assisting with the non-clinical aspects of our FirstSteps for Friends Summer-Intensive program and related Center events
Resource & Culture Ambassador including but not limited to:
Assisting with event planning and execution
Managing our clinical instructors' office tasks and attendance
Assisting team members with administrative processes/procedures
Managing time-off requests
Managing birthday and celebratory announcements
Providing our new hires training and Center orientation

FirstSteps on Diversity & Equity

We are an equal opportunity employer which means that we value diversity, equity, and inclusivity in all aspects of our work - in our service delivery with our clients, in collaboration with families and communities, and in our organizational culture and practices with our staff. We strive to serve a diverse population of children and their families and see a responsibility to address the issue of inequity in access to ABA services across different cultures.

As a service provider employing hundreds of staff to support our children and their families, we believe that we have a responsibility and an opportunity to contribute to social change and a kinder and more compassionate world by living our values of diversity and equity in all our daily operations. When we provide a more diverse learning environment for our clients and their families, we provide a more meaningful experience for all and contribute toward a more equitable future for everyone.

Being part of team FirstSteps affords many opportunities and benefits, including (but not limited to)