Regional Admin & Operations Manager

DH Pace Company; Charlotte (NC); On-site; USD 70,000 - 110,000; Full time

Benefits offered by this job

Comprehensive benefits

401(k) with employer match

Life insurance and disability

PTO and holidays

Travel allowance

Job summary

DH Pace Company Inc. is recruiting an Administration Manager for its Mid-Atlantic Sales and Operations Management team in Charlotte, NC. The role drives back-office operations, streamlining administrative processes across multiple offices and regions.

The candidate will lead administrative staff, refine reporting tools, and ensure policy compliance while collaborating with regional leaders to achieve company goals. A strong background in contracts, billing, and customer service is required.

Qualifications

• Minimum five years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management experience with at least ten years of management experience.
• Excellent communication and customer relation skills; strong problem-solving and attention to detail.

Responsibilities

• Oversee back-office administration functions including customer service, contracts, A/P, A/R, billing and auditing.
• Supervise administrative teams and mentor staff to ensure accuracy and timeliness.
• Develop reporting tools to monitor performance and identify improvement opportunities.
• Collaborate with regional leadership to align operations with company goals and standards.
• Travel 25% - 40% to Mid-Atlantic Satellite Offices.

Skills

Administrative leadership

Staff management

Reporting

Contracts management

Customer service

Education

High School Diploma

Business-related degree preferred

Tools

ERP systems

CRM systems

MS Excel

Job description

DH Pace Company Inc. is recruiting an Administration Manager for its Mid-Atlantic Sales and Operations Management team in Charlotte, NC. The role drives back-office operations, streamlining administrative processes across multiple offices and regions.

The candidate will lead administrative staff, refine reporting tools, and ensure policy compliance while collaborating with regional leaders to achieve company goals. A strong background in contracts, billing, and customer service is required.