Regional Admin Manager: Lead Operations & People

DH Pace Company; Atlanta (GA); Hybrid; USD 70,000 - 100,000; Full time

Benefits offered by this job

Medical, Dental & Vision

Generous PTO & holidays

Life Insurance & Disability

401(k) match

HSA & FSA

Voluntary benefits

Employee discounts

Annual performance reviews

Job summary

DH Pace Company, Inc. is seeking a Regional Admin Manager for the Overhead Door Company of Atlanta in Atlanta, GA. You will lead and coordinate administration across the region, ensure efficient support functions, and drive process improvements aligned with company goals.

The role requires strong leadership, ERP/CRM and BI reporting skills, and willingness to travel 10–15% to SE regional offices. A business degree is preferred, with extensive management experience in multi-branch environments.

Qualifications

• Minimum five years of Administrative Management or Administration Operations Management experience.
• Willingness to travel 10%–15% to SE Regional Offices.
• Proficiency with Microsoft Office, including Excel.
• Experience with ERP/CRM systems and BI reporting; some familiarity with AI.

Responsibilities

• Oversee designated administration support and ensure timely, accurate completion of tasks within the Region.
• Review, evaluate, and measure employee performance against company goals; set improvement targets.
• Lead and develop staff through effective communication, coaching, and training for ongoing success.
• Address and resolve employee concerns/issues promptly.
• Utilize company software to generate reports for operations/management review of status vs. objectives.
• Provide clear direction to administration staff and drive process improvements.
• Lead administration team meetings with consistent communication and clear objectives.
• Audit commissions/incentives within the Region and oversee events.
• Travel 10%–15% to SE Regional Offices (Atlanta, GA; Dalton, GA; Nashville, TN; Huntsville, AL).

Skills

Leadership

Team management

Communication

Coaching

Education

Business degree preferred

High School Diploma with 10+ years mgmt

Tools

ERP systems

CRM systems

BI reports & dashboards

AI familiarity

Job description

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100 th anniversary in business.

Regional Admin Manager - Overhead Door Company of Atlanta™, a DH Pace Company, Inc.

Overhead Door Company of Atlanta™, a DH Pace Company, Inc., is hiring a Regional Admin Manager to join our team in Atlanta, GA. The Regional Admin Manager is responsible for all administration functions within a specific Region, directs and coordinates all administration work, and supports services within departments and local branches or satellite offices. The Regional Admin Manager also performs administration duties supporting the needs of operations/management, manages and coordinates projects, events, and company meetings, provides input to decisions that affect the functional area of responsibility, provides input into developing the budget, and resolves escalated issues arising from operations and requiring coordination with other departments.

What You'll Do

• Manage designated administration support, carrying out the selection, training, orientation, and work assignment functions associated with these roles. Assure all administration work within the Region is completed timely and accurately.
• Review, evaluate, and measure employee performance against company goals and standards and establish target for improvement when necessary
• Efficiently manage, provide leadership for and develop staff through effective communication, coaching, training and development for continued success and/or future advancement. Assure proper staffing and training requirements are met.
• Address and resolve all employee concerns/issues in a timely manner.
• Utilize company software and proprietary systems to timely generate reports for operations/management’s review of current operation status compared to meeting overall performance objectives.
• Ensure administration staff has clear direction regarding daily tasks as well as providing continuous oversight and encouragement for the team regarding creative ways to improve and evolve administration processes and procedures.
• Lead the administration team with well-constructed meetings, consistent communication, and clarity of the administration team.
• Audit and calculation of all commission and incentive programs within the Region.
• Lead local or corporate sponsored events
• Travel 10% - 15% to SE Regional Offices, which currently include:
• Southern Region [Atlanta, GA, Dalton, GA, Nashville, TN, and Huntsville, AL]

What You Bring

• Business degree preferred with minimum five (5) years of Administrative Management / Administration Operations Management / Multi-Branch Administration Management or High School Diploma or equivalent coupled with a minimum of ten (10) years of management experience
• Must be willing to travel 10% - 15% to SE Regional Offices
• Technical proficiency: Microsoft Office Suite is a must to include proficiency with Excel; ERP and CRM system experience is also very important, as is experience with BI Reports and Dashboard and knowledge of ERP systems as well as some degree of familiarity with AI.

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.

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