Billing & Administrative Support Specialist

DH Pace Company; Charlotte (NC); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

Healthcare benefits

Paid time off

Life insurance

Disability insurance

401(k) match

HSA/FSA options

Voluntary benefits

Employee discounts

Performance reviews

Job summary

DH Pace Company, Inc. is hiring an Administrative Support Representative for our Charlotte, NC office. The role focuses on billing, invoicing, payments, and general administrative tasks while delivering excellent customer service.

You will support accounts receivable/payable and maintain accurate customer records, working with a dedicated team in a fast-paced environment. Join a family-owned, well-established company offering comprehensive benefits, 401(k) with match, and opportunities for

Qualifications

• Attention to detail and strong customer service.
• Independent worker with ability to collaborate in a team.
• Capable of prioritizing tasks and analyzing data.
• Able to multitask in a fast-paced environment.
• Proficient with Microsoft Office suite.

Responsibilities

• Provide general administrative support in daily office functions.
• Create and manage customer invoices meeting daily and monthly goals.
• Answer customer calls and emails and enter daily service requests.
• Receive and process checks and credit card payments.
• Set up and maintain customer account information.
• Create and implement team-building and community outreach activities.
• Perform monthly credit card reconciliations.
• Upload contract documents to company website for review and final agreement.
• Liaise between customers and staff to ensure documents with signatures and deadlines.

Skills

Attention to detail

Customer service

Independent + team player

Prioritization

Analytical skills

Multitasking

Microsoft Office

Billing experience

AR/AP experience

Tools

Microsoft Office

Job description

DH Pace Company, Inc. is hiring an Administrative Support Representative for our Charlotte, NC office. The role focuses on billing, invoicing, payments, and general administrative tasks while delivering excellent customer service.

You will support accounts receivable/payable and maintain accurate customer records, working with a dedicated team in a fast-paced environment. Join a family-owned, well-established company offering comprehensive benefits, 401(k) with match, and opportunities for