Sales Manager

DH Pace Company, Inc.; Charlotte (NC); On-site; USD 90,000 - 130,000; Full time

Benefits offered by this job

Medical, dental, and vision coverage

Paid time off

Life insurance

401(k) with employer match

HSA and FSA options

Voluntary benefits

Employee discounts

Competitive compensation

Job summary

DH Pace Company, Inc. in Charlotte, NC, is seeking an experienced Sales Manager to lead and develop a team of Commercial Door and Service sales professionals across North Carolina and South Carolina.

This hands-on role focuses on coaching, pipeline management, forecasting, and driving profitable growth, with collaboration across operations, estimating, and service teams to ensure exceptional customer experiences.

Qualifications

• Strong business development, leadership, and communication skills.
• Ability to hire, coach, develop, and hold sales professionals accountable.
• Experience managing sales pipelines, forecasts, CRM systems, and performance metrics.

Responsibilities

• Lead, coach, and develop a team of Commercial Door Service and Entry Door Service sales representatives.
• Collaborate with regional leadership to establish sales objectives and execute strategies to achieve revenue and gross profit goals.
• Maintain visibility into team pipeline activity, forecasts, opportunities, bid activity, and sales performance metrics.
• Conduct regular ride-alongs, customer visits, sales meetings, and coaching sessions to support individual and team development.
• Assist sales representatives with large opportunities, complex projects, pricing strategies, and customer presentations.
• Review sales activity, proposals, quotes, and forecasts to ensure opportunities are progressing appropriately.
• Monitor CRM activity and sales processes to ensure accurate pipeline management and reporting.
• Partner with internal operations, estimating, and service teams to ensure exceptional customer experiences.
• Hire, train, mentor, and develop sales personnel while establishing clear expectations and accountability measures.
• Identify market opportunities, competitive threats, and growth initiatives throughout the territories.
• Generate timely sales reports and business updates for executive leadership.
• Other duties as assigned

Skills

Business development

Leadership

Communication

Hiring and coaching

Forecasting

CRM management

Technical understanding

Education

Bachelor's degree

Tools

CRM systems

Job description

Why DH Pace?

The DH Pace Company is a family-owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

DH Pace Company, Inc is seeking an experienced Sales Manager in Charlotte, NC. This hands-on leadership role is responsible for coaching and developing commercial sales professionals, driving profitable growth, and supporting the success of the team throughout the region (North Carolina & South Carolina).

Responsibilities

• Lead, coach, and develop a team of Commercial Door Service and Entry Door Service sales representatives throughout North Carolina & South Carolina.
• Collaborate with regional leadership to establish sales objectives and execute strategies to achieve revenue and gross profit goals
• Maintain visibility into team pipeline activity, forecasts, opportunities, bid activity, and sales performance metrics
• Conduct regular ride-alongs, customer visits, sales meetings, and coaching sessions to support individual and team development
• Assist sales representatives with large opportunities, complex projects, pricing strategies, and customer presentations
• Review sales activity, proposals, quotes, and forecasts to ensure opportunities are progressing appropriately
• Monitor CRM activity and sales processes to ensure accurate pipeline management and reporting
• Partner with internal operations, estimating, and service teams to ensure exceptional customer experiences
• Hire, train, mentor, and develop sales personnel while establishing clear expectations and accountability measures
• Identify market opportunities, competitive threats, and growth initiatives throughout the territories
• Generate timely sales reports and business updates for executive leadership
• Other duties as assigned

Requirements

• Bachelor's degree preferred
• Minimum 5 years of sales management experience leading outside sales teams
• Proven ability to hire, coach, develop, and hold sales professionals accountable
• Experience managing sales pipelines, forecasts, CRM systems, and performance metrics
• Commercial door industry experience preferred; candidates with sales management experience in commercial service, construction, building products, industrial, or related industries will also be considered
• Strong business development, leadership, and communication skills
• Ability to understand technical products, mechanical systems, and service-based solutions

#PaceID1

What We Offer

• Comprehensive medical, dental, and vision coverage — available your first full month
• Generous paid time off plus paid holidays and floating holidays
• Company-paid life insurance, short-term disability, and long-term disability
• 401(k) with employer match
• Health Savings Account (HSA) and Flexible Spending Account (FSA) options
• Voluntary benefits including supplemental life and critical illness coverage
• Employee discounts for you and your immediate family
• Competitive compensation with annual performance reviews

Successful completion of employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60-1.35(c)

DH Pace is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age disability, protected veteran status, genetic information, or any other status protected by applicable federal, sate, or local law.