Commercial Service Manager

DH Pace Company, Inc.; Peachtree Corners (GA); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Medical, dental, and vision options

Paid time off plan

401(k) retirement plan with employer match

Company paid life and disability insurance

Job summary

A leading door service company in Peachtree Corners is seeking a Commercial Door Service Manager to oversee daily operations in the department. Responsibilities include managing schedules, improving performance, and ensuring customer satisfaction. Candidates should have a Bachelor's degree and three years of personnel management experience. Comprehensive benefits include health insurance, paid time off, and a 401(k) retirement plan. Join our dynamic team at a company with a rich history in the industry.

Qualifications

• Minimum of three years of experience managing personnel or equivalent education.
• Valid Driver's License and good driving record required.
• Ability to review customer survey data and respond to customer concerns.

Responsibilities

• Manage day-to-day operations of the commercial door service department.
• Plan and implement schedules to meet customer commitments.
• Review financial/operational reports and develop improvement action plans.
• Assist with hiring, training, and developing new employees.

Skills

Team leadership

Customer communication

Technical applications and mechanical systems

Education

Bachelor's degree

Job description

Why DH Pace

The DH Pace Company is a family‑owned and privately held business with annual sales over $1 billion through 60+ offices located across the continental United States. The Company is an industry leader in the distribution, installation, maintenance, and repair of a complete range of commercial, industrial, and residential door, docking and security products. In 2026, DH Pace is celebrating its 100th anniversary in business.

Position

Overhead Door Company of Atlanta™ - DH Pace Company Inc., aspires to hire a Commercial Door Service Manager in Peachtree Corners. We sell, service, and install every type of door you can imagine! Our managers are skilled at scheduling, dispatching, project management, and managing labor costs. This role may be a good fit for those who have experience leading a team as a supervisor, manager trainee, manager, or have an interest in leading a team of field technicians and installers.

Job Responsibilities

• Manage day‑to‑day operations of the commercial door service department
• Plan, manage, and implement schedules to meet daily customer commitments and ensure that the plan is properly executed
• Review workload and manpower to meet customer commitments in a cost‑effective manner
• Ensure that projects are completed timely, below budget and to the satisfaction of the customer
• Review monthly financial/operational reports and work with front‑line managers to develop action plans to improve
• Improve individual performance of the field force you manage through daily, monthly and yearly performance reviews
• Assist with hiring, training and developing new employees
• Other duties as assigned by Manager

Requirements

• Bachelor’s degree, highly preferred, and a minimum of three (3) years of experience managing personnel; an equivalent combination of education and experience can be considered
• Responsible for communicating with customers to ensure satisfaction levels consistently exceed expectations
• Review customer survey data, respond to customer concerns
• Possess an ability for technical applications and mechanical systems
• Must possess a Valid Driver’s License and good driving record
• Experience leading a team as a supervisor, manager trainee, manager, or interest in leading a team of field technicians and installers

Benefit Offerings

• Medical, dental, and vision options: Available on the 1st day of the month following your start date!
• Paid time off plan: 13 days accrued annually during your 1st year; 16 days accrued during your 2nd year!
• Paid Holidays: New Years Day, Memorial Day, Independence Day, Labor Day, Thanksgiving Day, Christmas Day
• Floating Holidays: Up to 2 floating holidays per year
• Competitive compensation: Including annual performance evaluations!
• 401(k) retirement plan: Including an employer match!
• Company paid: Life insurance, short‑term disability, and long‑term disability
• and more!

Successful completion of references, employment verifications, background check, drug screen, and driving record (if applicable) required in advance of hire.

Equal Opportunity Employer/Protected Veterans/Individuals with Disabilities

The contractor will not discharge or in any other manner discriminate against employees or applicants because they have inquired about, discussed, or disclosed their own pay or the pay of another employee or applicant. However, employees who have access to the compensation information of other employees or applicants as a part of their essential job functions cannot disclose the pay of other employees or applicants to individuals who do not otherwise have access to compensation information, unless the disclosure is (a) in response to a formal complaint or charge, (b) in furtherance of an investigation, proceeding, hearing, or action, including an investigation conducted by the employer, or (c) consistent with the contractor’s legal duty to furnish information. 41 CFR 60‑1.35(c)

DH Pace Company, Inc. does not accept unsolicited resumes from search firms or agencies. Any resume submitted to any employee of DH Pace Company, Inc. without a prior written search agreement will be considered unsolicited and the property of DH Pace Company, Inc. Please, no phone calls or emails.