Regional Account Specialist

Fencing Supply Group; Columbus (OH); Sur place; USD 60 000 - 90 000; Plein temps

Avantages offerts par ce poste

Medical, Dental, and Vision coverage

Company-Paid Life Insurance

Short/Long-Term Disability Insurance

401k Retirement Program with company-m

Live Health Online

Legal Shield

Employee Assistance Program

Identity Theft Protection

Discounts on products and services

Strong 401k company match

Résumé du poste

The Regional Account Specialist at Fencing Supply Group manages and grows relationships with commercial and enterprise clients across a designated territory, including Ohio. You will support the sales team with quoting, order coordination, and top-notch customer service throughout the sales cycle.

Ideal candidates bring 2+ years in account management or sales support in fencing or construction, strong communication, proficiency with quoting tools, Excel, and CRM systems, and an ability to work

Qualifications

• 2+ years in account management, sales support, or customer service.
• Experience in fencing, building materials, or construction preferred.
• Strong communication and relationship-building skills.
• Proficiency with quoting tools, Excel, and CRM systems.

Responsabilités

• Serve as the primary point of contact for regional commercial accounts.
• Prepare and manage quotes for fencing products and services.
• Collaborate with operations and procurement to source costs and availability.
• Track job awards, lost opportunities, and customer feedback.
• Maintain CRM records and customer profiles.
• Support regional sales reps with data and insights.
• Advocate for customer needs and ensure order fulfillment.
• Assist with product education and technical support.

Connaissances

Account management

Customer service

Communication

Time management

Outils

CRM systems

Excel

Quoting tools

Description du poste

Description

The Regional Account Specialist is responsible for managing and growing relationships with commercial and enterprise-level clients across a designated territory. This role supports the sales team by providing quoting assistance, coordinating orders, and ensuring exceptional customer service throughout the sales cycle. The ideal candidate will have experience in fencing, building materials, or construction-related industries and a strong understanding of account management and pricing strategies.

Key Responsibilities:

• Serve as the primary point of contact for regional commercial accounts, ensuring timely and accurate communication.


• Prepare and manage quotes for fencing products and services, including custom gate fabrication and large-scale orders.


• Collaborate with operations and procurement teams to source current costs and availability.


• Track job awards, lost opportunities, and customer feedback to improve service and pricing strategies.


• Maintain CRM records, customer profiles, and order history.


• Support regional sales reps with data, reporting, and customer insights.


• Advocate for customer needs internally and ensure smooth order fulfillment and delivery coordination.


• Assist with product education and technical support for clients as needed.

Requirements

Qualifications:

• 2+ years of experience in account management, sales support, or customer service—preferably in fencing, building materials, or construction.


• Strong communication and relationship-building skills.


• Proficiency in quoting tools, Excel, and CRM systems.


• Detail-oriented with strong organizational and time management skills.


• Ability to work independently and collaboratively across departments.

We’ve got you covered.

Fencing Supply Group employees give a lot, and we offer benefits that fit their needs. We provide industry-leading coverage and benefits to our people and their qualified family members, including:

• Medical, Dental, and Vision coverage for Employees, Spouses, Dependents &/or entire Family


• Company-Paid Life Insurance and Short/Long-Term Disability Insurance


• Convenient 24/7 Doctor Visits through Live Health Online


• Legal Assistance via Legal Shield


• Employee Assistance Program


• Identity Theft Protection


• Access Perks –Discounts on products and services with companies nationwide.


• 401k Retirement Program with strong company match

In addition to the benefits program, Fencing Supply Group also provides employees a competitive wage, career advancement, and training opportunities.