Regional Account Manager

ServiceMaster® Brands; San Diego (CA); Remote; USD 100,000 - 110,000; Full time

Benefits offered by this job

Medical, Dental, and Vision benefits

401(k) match

15 days paid time off and holidays

Job summary

A leading service provider in restoration and cleaning is seeking a Regional Account Manager to grow business by managing key customer relationships. This remote position allows you to implement sales strategies to enhance customer engagement and market share. The ideal candidate will have a Bachelor’s degree and 2-5 years in account management, along with strong relationship management skills. Compensation ranges from $100,000 to $110,000 plus bonus.

Qualifications

• 2-5 years of experience in an account management role in a services industry responsible for large B2B customer relationships.
• Experience within respective industries required.

Responsibilities

• Collaborate with National Accounts and Sales Leadership on growth strategies.
• Develop, manage, and implement selling strategies to drive revenue growth.
• Strengthen relations with franchise network to execute on opportunities presented by National Customers.

Skills

Strong relationship management skills

Strong competitive selling capabilities

Excellent verbal and written communication skills

Excellent presentation skills

Ability to collaborate and influence others

Education

Bachelor’s degree or equivalent business experience

Tools

Salesforce or equivalent CRM tool

Job description

Regional Account Manager

We Play to Win! Big goals. Big achievements. Big impact. ServiceMaster employs empowered and engaged teams, delivering growth in an ever‑evolving world. Our goal is to double in size over the next few years, which means ambition and risk‑taking are part of our daily life. If you are tired of the status quo and complacency, join our team to help franchisees dominate in their respective areas. You’ll be around other winners chasing big goals, guaranteed to bring out the best work of your career!

What We Offer

• Medical, Dental, and Vision start the first day of the month following your date of hire
• 401(k) match
• 15 days paid time off and paid holidays, including 2 floating holidays
• Career growth and advancement

Job Description

We are searching for a Regional Account Manager to work in coordination with National Accounts, and in support of the overall account strategy, to execute selling and account penetration strategies with National Customers. In this role you will grow the business by developing, strengthening, and managing key customer relationships within assigned accounts and territory. You will have the opportunity to collaborate with customers and franchise network to increase program and brand awareness.

What You Will Do

• Collaborate with National Accounts and Sales Leadership on growth strategies specific to retain and expand services provided to existing national customers.
• Develop, manage, and implement selling strategies with sales and leaders within assigned accounts to drive profitable revenue growth and increase market share.
• Strengthen relations with franchise network to execute on opportunities presented by National Customers.
• Partner with franchise network on sales events to increase brand and program awareness in respective markets.
• Provide feedback from customer and network experiences to National Accounts to support client retention and growth strategy.
• Support the implementation of new programs and new services to drive account penetration.
• Coordinate and leverage internal resources, including account management team, operations, marketing, etc. to drive revenue growth, customer satisfaction and account retention.
• Work with Marketing to assist in coordination of events and communications to new and existing customers.
• Attend customer and industry events and lead customer meetings.
• Handle client and network service issues through resolution, including tracking and reporting as required.
• Collect and apply market and customer intelligence.
• Support national tasks as directed by sales management.

What You Will Bring

• Experience within respective industries required
• Bachelor’s degree or equivalent business experience
• At least 2-5 years of experience in an account management role in a services industry responsible for large B2B customer relationships
• Strong relationship management skills to build sales momentum to drive growth
• Strong competitive selling capabilities and thinking
• Excellent verbal and written communication skills
• Excellent presentation skills
• Ability to collaborate with and influence others
• Experience with Salesforce or equivalent CRM tool

Work Location

This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County.

Compensation Details

The wage range for this role takes into account the wide range of factors that are considered in making compensation decisions including but not limited to skill sets, experience and training, licensure and certifications, and other business and organizational needs. A reasonable estimate of the current range is $100,000 to $110,000 plus bonus.

About ServiceMaster Brands

ServiceMaster® Brands® is a leading franchise provider of needs‑based residential and commercial services in the restoration, cleaning, moving, and bioremediation industries. Founded in 1929, the company is home to over 3,200 franchisees across 4,600+ locations serving over 1,000,000 homes and businesses each year. ServiceMaster was founded with a deep commitment to integrity and customer service and does business under seven brands today across 50 states and nine countries that generate more than $3.5B in system‑wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Aftermath Services®, Merry Maids®, TWO MEN AND A TRUCK®, TWO MEN AND A JUNK TRUCK®, and Indoor Science.

While each brand maintains a distinct identity, we share a commitment to our vision to Become the most admired brand in each industry we serve. Working as part of our team means bringing your best ideas to work every day and seeing the impact of your contributions. Stars in our company at all levels are builders—they love to create, lead and see their plan come to life. Our best people understand that while great ideas are important, they require incredible focus and teamwork to execute.

We live by our purpose to Be there when you need us™. This extends to our team members, where we are dedicated to our team’s growth, well‑being, and success- every step of the way.

ServiceMaster Brands is headquartered in Atlanta, Georgia.

Roark Capital Group acquired ServiceMaster Brands in October 2020. Roark focuses on investing in the consumer and business services sectors, with a specialization in multi‑location and franchised businesses. Since inception, affiliates of Roark have invested in 100 multi‑location, franchised brands, which collectively generate $62 billion in annual system revenues from 66,000 locations in 50 states and 89 countries.

Equal Employment Opportunity

It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws. If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at [e-mail]

California Applicants

Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.