Sales & Marketing Data Analyst
ServiceMaster Restore®
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Benefits offered by this job
Job summary
ServiceMaster Restore® is seeking a Sales & Marketing Data Analyst to lead reporting, insights, and customer and market analysis for the brand. You will develop dashboards, measure KPIs, and translate data into actionable recommendations for franchises, clients, and customers.
You’ll build Power BI dashboards, create executive summaries, and collaborate across sales, marketing, and operations to optimize pricing, campaigns, and channel performance. Remote work is available across the U.S.
Qualifications
- Bachelor’s degree or equivalent.
- At least five years related experience required.
- Sales or Marketing experience in the service industry preferred.
- Multi-unit franchise experience preferred.
Responsibilities
- Develop, maintain, and improve dashboards and reports related to sales and marketing (pipeline, revenue, leads, marketing performance, CRM adoption).
- Track KPIs across sales and marketing initiatives for leadership insight.
- Provide regular reporting summaries for leadership meetings and planning sessions.
- Monitor trends across territories, markets, franchise locations, sales teams, customer segments, and channels.
- Build and optimize Power BI dashboards to support reporting and decision-making.
- Create PowerPoint decks and executive summaries communicating data trends and actions.
Skills
Education
Tools
Job description
A New Role. A New Opportunity. Your Next Step ServiceMaster
ServiceMaster® Brands is growing! We’re adding a brand-new position to our team, and this is your chance to be part of something exciting. We always Act with Agility, which means we’re always learning, evolving, and finding better ways to succeed together. If you’re ready to help us innovate, adapt, and deliver results that matter, we’re ready for YOU!
- Medical, Dental, and Vision insurance starting the first day of the month after you’re hired
- Competitive 401(k) match to help you invest in your future
- Enjoy 15 days of paid time off, plus 9 paid holidays and 2 floating holidays to recharge and celebrate
- We’re committed to your development with career advancement and professional growth
Pay ranges at SMB are designed to reflect skills, experience, and business needs. The range shown excludes location-based adjustments, and most new hires start below the top of the range. For this role, the estimated range starts at $90,000
This role is 100% remote and can be based anywhere in the U.S., excluding Los Angeles County
We are currently looking for a Sales & Marketing Data Analyst that will lead our ServiceMaster Restore brand in developing and implementing key reporting, insights, and customer and market analysis. In this position, you'll play a crucial role in ensuring teams have key data and tools to provide solutions to our existing and future franchises, clients, and customers.
- Develop, maintain, and improve dashboards and reports related to sales& marketing (pipeline, revenue, leads,marketing performance, CRM adoption, engagement, etc.).
- Track KPIs across sales and marketing initiatives to help leadership understand progress, gaps, and opportunities.
- Provide regular reporting summaries for leadership meetings, business planning sessions, and performance updates.
- Monitor trends across territories, markets, franchise locations, sales teams, customer segments, and marketing channels.
- Build, maintain, and optimize Power BI dashboards to support reporting, performance tracking, and business decision-making.
- Create PowerPoint decks and executive summaries that clearly communicate data trends, key takeaways, and recommended actions.
- Translate complex data into actionable insights for leadership, field teams, and cross-functional stakeholders.
- Oversee the design and execution of advanced analytics models to derive insights into customer behavior, market trends, and pricing effectiveness.
- Utilize data-driven approaches to assess and optimize pricing models, ensuring they are aligned with business goals.
- Deeply understand the inner workings of the business to spot problems, misalignment, and opportunities for simplicity that you can work collaboratively to resolve.
- Establish key reporting and data analysis to monitor trends with existing customers and identify opportunities & threats that sales, marketing & operations may need to resource against.
- Establish key performance indicators (KPIs) and metrics to measure the success of strategies and initiatives.
- Monitor and analyze competitor pricing strategies and market dynamics to inform adjustments to our own pricing strategies.
- Provide regular updates and recommendations to senior leadership based on competitive intelligence.
- Collaborate with sales, marketing, and operations to ensure alignment of strategies with overall business objectives.
- Provide guidance on pricing implications for new initiatives, promotions, and other strategic drivers.
- Work collaboratively with department heads to digitize and systematize company processes to enhance scalability and efficiency.
- Partner across every level of the sales and sales enablement teams to ensure they have the tools and data they need to effectively provide solutions for our customers.
- Project management, organization, multi-tasking and prioritization skills
- Excellent time management skills with a proven ability to meet deadlines.
- Excellent verbal and written communication skills.
- Strategic and innovative thinking skills.
- Proficiency in Microsoft Office applications (e.g. Word, Excel, PowerPoint).
- Proficient in Power BI
- Ability and willingness to travel as needed for business unit, including overnight.
- Ability to prioritize tasks and to delegate them when appropriate.
- Ability to learn new systems and software quickly
- Bachelor’s Degree or equivalent.
- At least five years related experience required.
- Sales or Marketing experience in the service industry preferred.
- Multi-unit franchise experience preferred.
ServiceMaster® Brands is a leading provider of residential and commercial services in restoration, cleaning, moving, and bioremediation. Founded in 1929, we operate 4,600+ locations through 3,200 franchisees, serving over 1 million homes and businesses annually. Today, we do business under trusted brands across 50 states and nine countries, generating more than $3.5B in system-wide sales: ServiceMaster Restore®, ServiceMaster Clean®, Merry Maids®, TWO MEN AND A TRUCK®, and TWO MEN AND A JUNK TRUCK®.
While each brand has its own identity, we share a vision: to become the most admired brand in every industry we serve. Our purpose—Be there when you need us™—extends to our team, where growth, well-being, and success are priorities.
It is the policy of ServiceMaster Brands, in accordance with all applicable laws, to recruit, hire, train, and promote persons in all job titles without regard to race, color, national origin, genetic information, religious beliefs, sex, gender identity, sexual orientation, age, marital status, pregnancy, disability, protected veteran status, or any other protected classifications, activities, or conditions as required by federal, state and local laws.
If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process at weacknowledge@servicemaster.com.
Employment with ServiceMaster Brands is contingent upon the successful completion of a background check and drug screening. These screenings include criminal background and substance use testing in accordance with applicable laws and regulations.
We use artificial intelligence (AI)-enabled tools to support limited aspects of our recruiting and hiring process. These tools may assist with drafting and refining job descriptions and job postings, identifying application materials that appear responsive to job-related qualifications, and generating or suggesting interview questions and other recruiting content. Our applicant tracking system and other recruiting technologies may analyze information provided in application materials, including work history, education, skills, certifications, qualifications, and other job-related information submitted by applicants. AI-generated outputs may include suggested candidate matches, recommendations, summaries, or other recruiting support tools designed to assist recruiters and hiring managers. AI-generated outputs are reviewed by recruiters and hiring managers and are not used as the sole basis for employment decisions. Human judgment is applied throughout the hiring process, and all hiring decisions are made by Company representatives. We seek to evaluate candidates based on job-related qualifications and are committed to using AI-enabled tools in a responsible, fair, and transparent manner consistent with applicable law. Applicants who require a reasonable accommodation during the application or hiring process, including with respect to any technology used in that process, should contact weacknowledge@servicemaster.com.
Background checks are required, and qualified applicants with arrest or conviction records will be considered for Employment in accordance with the Los Angeles County Fair Chance Ordinance for Employers and the California Fair Chance Act.
https://www.servicemaster.com/california-applicant-privacy-notice/
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