Region Manager

Pilot Flying J; Smithton (Westmoreland County); On-site; USD 60,000 - 80,000; Full time

Benefits offered by this job

Fuel Discount

Nation-wide Medical Plan/Dental/Vision

401(k)

Flexible Spending Accounts

Adoption Assistance

Tuition Reimbursement

Flexible Schedule

Weekly Pay

Job summary

A leading travel center network is seeking a Regional Manager responsible for overseeing all travel center locations in their region. This role includes driving profitable sales, recruiting and training staff, and ensuring an exceptional customer-focused culture. The ideal candidate has at least 5 years of regional management experience in high-volume retail environments, demonstrates strong leadership and customer service skills, and is open to relocation as necessary. This position offers a flexible schedule and benefits like a nationwide medical plan and 401(k).

Qualifications

• 5 years of multi-unit regional management experience in retail or service industry.
• Management proficiency in high volume retail with P&L accountability.
• Incredible customer service skills and ability to maintain a customer-focused culture.
• Must exemplify integrity and accountability at the management level.
• Strong preference for candidates willing to relocate.

Responsibilities

• Oversee all travel center locations in the region.
• Drive profitable sales in the stores.
• Recruit, train, and maintain the team with ongoing coaching and development.

Skills

Customer service skills

People management skills

Flexibility for schedule

Integrity and accountability

Team leadership

Job description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Our Regional Managers oversee all travel center locations in their region and are responsible for driving profitable sales in the stores. Along with operational support, Region Managers must also recruit, train, and maintain their team by providing ongoing coaching and development to the Managers within their region. We are currently looking for candidates located within and/or willing to relocate within the Northeast, Midwest, and Mountain West areas.

Qualifications

• 5 years of multi‑unit or regional management experience in retail, restaurant, grocery, or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with Profit and Loss accountability
• Incredible customer service skills & the ability to create and maintain a customer focused culture
• Great people management skills
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Must exemplify integrity and accountability at the management level
• Demonstrate excellent team leadership skills
• Must build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
• Strong preference for candidates willing to relocate as needed

Additional Information

• Fuel Discount
• Nation‑wide Medical Plan/Dental/Vision
• 401(k)
• Flexible Spending Accounts
• Adoption Assistance
• Tuition Reimbursement
• Flexible Schedule
• Weekly Pay