Regional Retail Leader - Multi-Unit, Relocation Ready

Pilot Company; Smithton (MO); On-site; USD 70,000 - 90,000; Full time

Job summary

A leading travel center network is seeking a Regional Manager responsible for driving profitable sales across multiple locations. The ideal candidate will have at least 5 years of regional management experience in high volume retail, possess exceptional customer service skills, and a strong ability to lead and develop teams. This role requires flexibility in schedule and a willingness to relocate as needed. Join a company that values team members and is dedicated to fueling North America.

Qualifications

• 5 years of multi-unit or regional management experience in retail or service industries.
• Proficient in high volume retail management with Profit and Loss accountability.
• Demonstrated integrity and accountability at the management level.

Responsibilities

• Oversee all travel center locations in the region and drive profitable sales.
• Recruit, train, and develop team members.
• Provide ongoing coaching and operational support to managers.

Skills

Multi-unit management experience

Customer service skills

Leadership skills

Job description

• Position Category: Retail Support (OPS-SUPPORT)

Company Description

Pilot Company is an industry-leading network of travel centers with more than 30,000 team members and over 750 retail and fueling locations in 44 states and six Canadian provinces. Our energy and logistics division serves as a top supplier of fuel, employing one of the largest tanker fleets and providing critical services to oil operations in our nation's busiest basins. Pilot Company supports a growing portfolio of brands with expertise in supply chain and retail operations, logistics and transportation, technology and digital innovation, construction, maintenance, human resources, finance, sales and marketing.

Founded in 1958 by Jim A. Haslam II and currently led by CEO Adam Wright, our founding values, people-first culture and commitment to giving back remains true to us today. Whether we are serving guests, a fellow team member, or a trucking company, we are dedicated to fueling people and keeping North America moving.

All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability, protected veteran status or any other characteristic protected under applicable federal, state, or local law.

Military encouraged to apply.

Job Description

Our Regional Managers oversee all travel center locations in their region and are responsible for driving profitable sales in the stores. Along with operational support, Region Managers must also recruit, train, and maintain their team by providing ongoing coaching and development to the Managers within their region. We are currently looking for candidates located within and/or willing to relocate within the Northeast, Midwest, and Mountain West areas.

Qualifications

• 5 years of multi-unit or regional management experience in retail, restaurant, grocery, or other service industry with responsibility for financial results
• Previous management proficiency in high volume retail with Profit and Loss accountability
• Incredible customer service skills & the ability to create and maintain a customer focused culture
• Must be able to work a flexible schedule of nights, days, weekends, and holidays
• Must exemplify integrity and accountability at the management level
• Demonstrate excellent team leadership skills
• Must build, coach, manage, and develop teams from a staffing, interviewing, hiring, and training standpoint
• Strong preference for candidates willing to relocate as needed