Regency Club Concierge: Luxury Lounge Attendant

Hyatt Regency; San Francisco (CA); On-site; USD 40,000 - 57,000; Full time

Job summary

Hyatt Regency San Francisco is seeking a Regency Club Attendant to deliver exceptional guest service in the Regency Club Lounge. You will ensure the lounge is welcoming, clean, well-stocked, and operating smoothly during service periods.

The role requires personal assistance to guests, maintaining food and beverage presentation standards, and upholding Hyatt’s service values in a luxury-oriented setting. This is an hourly position paying $34.99 per hour in San Francisco.

Qualifications

• Previous hospitality, food and beverage, lounge, or guest service experience preferred.
• Strong interpersonal and communication skills.
• Ability to provide attentive, courteous, and polished service in a fast-paced environment.
• Basic knowledge of food handling, cleanliness, and safety procedures preferred.
• Ability to stand and walk for extended periods and lift up to moderate weight.
• Flexible schedule, including mornings, evenings, weekends, and holidays.
• High school diploma or equivalent preferred.

Responsibilities

• Greet Regency Club guests in a warm, professional, and engaging manner.
• Monitor access to the Regency Club Lounge and assist eligible guests with entry questions or concerns.
• Set up, replenish, and break down food and beverage offerings for breakfast, refreshments, evening hors d'oeuvres, and other service periods.
• Maintain cleanliness, organization, and presentation of the lounge, buffet areas, seating spaces, and service stations.
• Ensure all food and beverage items are displayed attractively and replenished in a timely manner.
• Clear tables, wash or transport dishes, and maintain sanitation standards in accordance with Hyatt and local health regulations.
• Respond promptly to guest requests, including beverage service, local recommendations, and general hotel information.
• Communicate guest needs, service issues, and maintenance concerns to the appropriate hotel departments.
• Monitor inventory of lounge supplies, food items, beverages, and guest amenities; notify management of restocking needs.
• Support special guest requests and help resolve service concerns with professionalism and discretion.
• Uphold Hyatt brand standards and contribute to a positive, luxury-oriented guest experience.

Job description

Hyatt Regency San Francisco is seeking a Regency Club Attendant to deliver exceptional guest service in the Regency Club Lounge. You will ensure the lounge is welcoming, clean, well-stocked, and operating smoothly during service periods.

The role requires personal assistance to guests, maintaining food and beverage presentation standards, and upholding Hyatt’s service values in a luxury-oriented setting. This is an hourly position paying $34.99 per hour in San Francisco.