Luxury Regency Club Concierge

Hyatt Hotels Corporation; San Francisco (CA); On-site; USD 40,000 - 57,000; Full time

Job summary

Hyatt Regency San Francisco is seeking a Regency Club Attendant to deliver exceptional guest service in the Club Lounge. You will greet guests, monitor access, set up and replenish food and beverages, and maintain a polished, welcoming atmosphere that reflects Hyatt’s luxury standards.

This hourly role requires strong interpersonal skills, a discreet, guest‑focused approach, and flexibility to work mornings, evenings, weekends and holidays.

Qualifications

• Previous hospitality, food and beverage, lounge, or guest service experience preferred.
• Strong interpersonal and communication skills.
• Ability to provide attentive, courteous, and polished service in a fast-paced environment.
• Basic knowledge of food handling, cleanliness, and safety procedures preferred.
• Ability to stand and walk for extended periods and lift up to moderate weight.
• Flexible schedule, including mornings, evenings, weekends, and holidays.

Responsibilities

• Greet Regency Club guests in a warm, professional manner.
• Monitor access to the Regency Club Lounge and assist eligible guests with entry questions.
• Set up, replenish, and break down food and beverage offerings for service periods.
• Maintain cleanliness, organization, and presentation of the lounge and service areas.
• Ensure all food and beverage items are displayed attractively and replenished promptly.
• Clear tables and maintain sanitation standards in accordance with Hyatt and local health rules.
• Respond to guest requests and provide local recommendations and hotel information.
• Communicate guest needs and service issues to the appropriate hotel departments.
• Monitor inventory of lounge supplies and notify management for restocking.
• Support special guest requests and resolve service concerns professionally.
• Uphold Hyatt brand standards and contribute to a luxury guest experience.

Skills

Hospitality experience

Interpersonal skills

Communication skills

Attentive service

Polished service

Food handling knowledge

Flexibility schedule

Stamina/physical fitness

Education

High school diploma or equivalent

Job description

Hyatt Regency San Francisco is seeking a Regency Club Attendant to deliver exceptional guest service in the Club Lounge. You will greet guests, monitor access, set up and replenish food and beverages, and maintain a polished, welcoming atmosphere that reflects Hyatt’s luxury standards.

This hourly role requires strong interpersonal skills, a discreet, guest‑focused approach, and flexibility to work mornings, evenings, weekends and holidays.