Regency Club Concierge- Reliever

Hyatt Hotels Corporation; San Francisco (CA); Presencial; USD 40.000 - 57.000; Jornada completa

Descripción de la vacante

Hyatt Regency San Francisco is seeking a Regency Club Attendant to deliver exceptional guest service in the Club Lounge. You will greet guests, monitor access, set up and replenish food and beverages, and maintain a polished, welcoming atmosphere that reflects Hyatt’s luxury standards.

This hourly role requires strong interpersonal skills, a discreet, guest‑focused approach, and flexibility to work mornings, evenings, weekends and holidays.

Formación

• Previous hospitality, food and beverage, lounge, or guest service experience preferred.
• Strong interpersonal and communication skills.
• Ability to provide attentive, courteous, and polished service in a fast-paced environment.
• Basic knowledge of food handling, cleanliness, and safety procedures preferred.
• Ability to stand and walk for extended periods and lift up to moderate weight.
• Flexible schedule, including mornings, evenings, weekends, and holidays.

Responsabilidades

• Greet Regency Club guests in a warm, professional manner.
• Monitor access to the Regency Club Lounge and assist eligible guests with entry questions.
• Set up, replenish, and break down food and beverage offerings for service periods.
• Maintain cleanliness, organization, and presentation of the lounge and service areas.
• Ensure all food and beverage items are displayed attractively and replenished promptly.
• Clear tables and maintain sanitation standards in accordance with Hyatt and local health rules.
• Respond to guest requests and provide local recommendations and hotel information.
• Communicate guest needs and service issues to the appropriate hotel departments.
• Monitor inventory of lounge supplies and notify management for restocking.
• Support special guest requests and resolve service concerns professionally.
• Uphold Hyatt brand standards and contribute to a luxury guest experience.

Conocimientos

Hospitality experience

Interpersonal skills

Communication skills

Attentive service

Polished service

Food handling knowledge

Flexibility schedule

Stamina/physical fitness

Educación

High school diploma or equivalent

Descripción del empleo

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"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

"I believe successful people are the ones who take the initiative to learn, unlearn and relearn. It’s important to constantly challenge your knowledge and step out of your comfort zone."

Peggy Focheux Duval: Director of Learning & Development, France

At Hyatt, we believe in the power of belonging- of making people feel at home no matter where they are in the world. We turn trips into journeys, encounters into experiences, and jobs into careers. Join a team that is making travel more human. Connected. Sustainable. Here, everyone's role matters. Opportunities are yours to shape. Your individuality is celebrated. At the heart of Hyatt is our shared belief that hospitality is more than just a job - it's a career for people who care.

With our stunning California location, Embarcadero Center is literally at your feet. Our financial district hotel’s newly renovated guest rooms and suites offer a sophisticated urban-modernist haven in downtown with superb amenities for a dynamic stay near San Francisco’s Embarcadero. A multimillion-dollar renovation has transformed our Embarcadero Center hotel’s spacious guest rooms and suites into sophisticated urban retreats, with inviting modernist style in a natural palette, the latest amenities and spectacular balcony views of the city or San Francisco Bay.

The Regency Club Attendant at Hyatt Regency San Francisco is responsible for delivering exceptional guest service within the Regency Club Lounge. This role ensures the lounge is welcoming, clean, well-stocked, and operating smoothly throughout service periods. The attendant provides personalized assistance to guests, maintains food and beverage presentation standards, and helps create a refined, hospitable experience that reflects Hyatt’s service values.

Key Responsibilities

• Greet Regency Club guests in a warm, professional, and engaging manner.
• Monitor access to the Regency Club Lounge and assist eligible guests with entry questions or concerns.
• Set up, replenish, and break down food and beverage offerings for breakfast, refreshments, evening hors d'oeuvres, and other service periods.
• Maintain cleanliness, organization, and presentation of the lounge, buffet areas, seating spaces, and service stations.
• Ensure all food and beverage items are displayed attractively and replenished in a timely manner.
• Clear tables, wash or transport dishes, and maintain sanitation standards in accordance with Hyatt and local health regulations.
• Respond promptly to guest requests, including beverage service, local recommendations, and general hotel information.
• Communicate guest needs, service issues, and maintenance concerns to the appropriate hotel departments.
• Monitor inventory of lounge supplies, food items, beverages, and guest amenities; notify management of restocking needs.
• Support special guest requests and help resolve service concerns with professionalism and discretion.
• Uphold Hyatt brand standards and contribute to a positive, luxury-oriented guest experience.

This is an hourly position with a compensation of $34.99 per hour.

Why make a good choice when you can make a Timeless one by applying for your next career opportunity with a Hyatt Regency hotel? Hyatt Regency hotels provide superior services and elevated experiences. Looking for a Timeless beginning in your next career?

• Previous hospitality, food and beverage, lounge, or guest service experience preferred.
• Strong interpersonal and communication skills.
• Ability to provide attentive, courteous, and polished service in a fast-paced environment.
• Basic knowledge of food handling, cleanliness, and safety procedures preferred.
• Ability to stand and walk for extended periods and lift up to moderate weight.
• Flexible schedule, including mornings, evenings, weekends, and holidays.
• High school diploma or equivalent preferred.

All qualified candidates will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or protected veteran status.

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