Refunds & Denials Collector II - Revenue Recovery

Baptist Health; United States; On-site; USD 38,000 - 48,000; Full time

Job summary

Baptist Health is seeking a Collector - Refunds & Denials (Collector II) to manage aged insurance accounts and drive timely payments. The role requires attention to detail, strong data entry skills, and experience with payer systems.

This position emphasizes process improvement and accurate documentation to accelerate collections. The ideal candidate will have a high school diploma, 1 year of healthcare-related experience, familiarity with Excel/Word, and CPAT/CPAR certification is preferred.

Qualifications

• High school diploma or equivalent required or preferred.
• One year of data entry experience required.
• Experience in healthcare payer environments preferred.
• Knowledge of Microsoft Excel and Word required.

Responsibilities

• Resolve outstanding insurance account balances over 30 days old to secure payment.
• Utilize multiple computer systems and payor systems daily.
• Support process improvements within the department and organization.
• Update patient account notes reflecting collection logic to expedite payments.

Skills

Reading

Math

Communication

Positive attitude

Education

High school diploma or equivalent

Tools

Microsoft Excel

Microsoft Word

Job description

Baptist Health is seeking a Collector - Refunds & Denials (Collector II) to manage aged insurance accounts and drive timely payments. The role requires attention to detail, strong data entry skills, and experience with payer systems.

This position emphasizes process improvement and accurate documentation to accelerate collections. The ideal candidate will have a high school diploma, 1 year of healthcare-related experience, familiarity with Excel/Word, and CPAT/CPAR certification is preferred.