Revenue Cycle Denials & Payments Specialist II

AtlantiCare; Egg Harbor Township (NJ); On-site; USD 26,000 - 37,000; Full time

Benefits offered by this job

PTO

Health Insurance

Retirement Plan

Disability Insurance

Tuition Reimbursement

FSAs

Wellness Programs

Job summary

AtlantiCare is seeking a Business Office Specialist II to manage denials, unresolved payments and refunds within the Patient Accounting Department. You will coordinate with revenue cycle teams to meet customer requirements and maximize revenue collection.

The role requires a high school diploma, 3 years hospital business office experience or 5 years in collections, plus strong communication and confidentiality skills.

Qualifications

• High School Diploma required; 1–2 years of college preferred.
• At least 3 years hospital business office experience or 5 years in collections.
• Excellent telephone skills, confidentiality, and professional interaction.

Responsibilities

• Handle denials, unresolved payments and refunds in Patient Accounting.
• Coordinate with revenue cycle functions to meet customer requirements and maximize revenue.
• Maintain professional communication and confidentiality in sensitive situations.

Skills

Telephone communication

Computer literacy

Medical terminology

Customer service

Education

High School Diploma

Some college coursework

Job description

AtlantiCare is seeking a Business Office Specialist II to manage denials, unresolved payments and refunds within the Patient Accounting Department. You will coordinate with revenue cycle teams to meet customer requirements and maximize revenue collection.

The role requires a high school diploma, 3 years hospital business office experience or 5 years in collections, plus strong communication and confidentiality skills.