Refugee Youth Programs Supervisor - Hybrid Role

Church-World-Service; Tampa (FL); Hybrid; USD 55,000 - 75,000; Full time

Benefits offered by this job

403(b) Plan

Medical Insurance

Dental Insurance

Vision Insurance

PTO

Holidays

Sick Days

Life Insurance

Disability Insurance

EAP

HSA

FSA

Job summary

Church-World-Service seeks a Program Supervisor to oversee refugee youth mentoring, case management, tutoring, ESL classes, and monthly workshops. You will ensure data accuracy and high service standards while conducting targeted outreach and creating partnerships with new arrival communities and local agencies.

The role focuses on data quality, staff supervision, and collaboration with partner organizations to support vulnerable populations and deliver impactful programs.

Qualifications

• Bachelor's degree in communication, humanities, or social sciences or equivalent experience.
• 5 years of experience with refugees or immigrant communities.
• 2 years of supervisory experience.
• Experience with grant reporting and data collection.
• Ability to work independently with partners and coordinate people/resources.
• Ability to work in a multicultural environment.

Responsibilities

• Report program outcomes and ongoing needs.
• Ensure compliance with funders' requirements.
• Oversee onboarding and training of new staff.
• Manage and supervise program staff.
• Provide training opportunities to staff.
• Maintain routine monitoring systems and data quality.
• Ensure confidentiality of personal data.
• Assist local finance with data quality and reporting.
• Prepare staff for monitoring visits and annual reports.
• Attend coordination meetings with resettlement sites.
• Conduct outreach to recruit clients.
• Develop partnerships with mentoring, tutoring, ESL providers, and local services.

Skills

Public speaking

Written & verbal English

Communication

Time management

Organizational skills

Independent work

Multicultural environment

Interpersonal skills

Education

Bachelor’s degree in communication, humanities, or social sciences

Tools

Microsoft Office Suite

Social media platforms

Job description

Church-World-Service seeks a Program Supervisor to oversee refugee youth mentoring, case management, tutoring, ESL classes, and monthly workshops. You will ensure data accuracy and high service standards while conducting targeted outreach and creating partnerships with new arrival communities and local agencies.

The role focuses on data quality, staff supervision, and collaboration with partner organizations to support vulnerable populations and deliver impactful programs.