Refugee Services Administrative Coordinator

Church-World-Service; Tampa (FL); On-site; USD 36,000 - 48,000; Full time

Benefits offered by this job

403(b) Retirement Plan

Medical, Dental and Vision Insurance

Paid Time Off (18 Days; 24 Days after

14 Official Holidays

Sick Days Off (Accrued monthly)

Life Insurance and AD&D

Long Term and Short-Term Disability

Employee Assistance Program (EAP)

Health Savings Account

Flexible Spending Accounts

Job summary

Church World Service in Tampa seeks a Case Assistant to support case managers and a supervisor with administrative tasks under program guidelines. The role emphasizes timely service delivery, accurate records, and client referrals.

The ideal candidate has an associate degree or relevant experience, two years in administrative or case management work, and strong English communication. Proficiency with Microsoft Office and case management databases is required.

Qualifications

• Associate’s degree or relevant experience.
• Two years of administrative and/or case management experience.
• Strong communication skills; written and verbal English proficiency.
• Proficiency with Microsoft Office and case management databases.
• Organizational skills with attention to detail.
• Cultural competency and ability to work with diverse populations.
• Driver’s license and proof of insurance.

Responsibilities

• Assist case manager and supervisor to ensure timely delivery of services and client support.
• Assist case manager to maintain up-to-date case files and client records.
• Provide administrative support to the case management team (data entry, filing, document prep).
• Connect clients with in-house support and referrals to external providers.
• Prepare and document monthly reports/tracking/financial logs as required.
• Assist with projects as needed and document services in client notes.
• Record all financial transactions in tracking logs; perform additional duties as assigned.
• Work varied hours, including occasional night and weekend shifts; travel required.
• Reference checks, background and motor vehicle background checks.
• Must be over 21 years of age.

Job description

Church World Service in Tampa seeks a Case Assistant to support case managers and a supervisor with administrative tasks under program guidelines. The role emphasizes timely service delivery, accurate records, and client referrals.

The ideal candidate has an associate degree or relevant experience, two years in administrative or case management work, and strong English communication. Proficiency with Microsoft Office and case management databases is required.