Refugee Resettlement Services Lead

Lutheran Services in Iowa; Waterloo (IA); On-site; USD 55,000 - 75,000; Full time

Benefits offered by this job

Health insurance

401(k) with employer matching

Paid time off

Flexible scheduling

Mileage reimbursement

Professional development

Public Service Loan Forgiveness & loan

Job summary

Lutheran Services in Iowa (LSI) invites applications for a Resettlement Supervisor in Waterloo. You will lead refugee and immigrant services, coordinate resettlement activities, employment support, and case management, ensuring timely delivery and contract compliance.

Responsibilities include planning programs, supervising staff, securing safe housing, arranging airport pickups, assisting with school enrollment and public benefits, and maintaining relationships with partners.

Qualifications

• Bachelor's degree in human services or related field required.
• Minimum 2 years of supervisory experience.
• Language skills to meet clients' needs preferred but not required.

Responsibilities

• Plan and implement refugee/resettlement programming.
• Supervise staff and ensure contract goals and reporting.
• Coordinate housing provisioning, airport pickups, school enrollment, and access to public benefits.
• Maintain partnerships with internal and external stakeholders for service delivery.

Skills

Supervisory experience

Interpersonal skills

Education

Bachelor's degree in human services

Job description

Lutheran Services in Iowa (LSI) invites applications for a Resettlement Supervisor in Waterloo. You will lead refugee and immigrant services, coordinate resettlement activities, employment support, and case management, ensuring timely delivery and contract compliance.

Responsibilities include planning programs, supervising staff, securing safe housing, arranging airport pickups, assisting with school enrollment and public benefits, and maintaining relationships with partners.