Refugee & Immigrant Services Case Specialist

International Institute of New England; Manchester (NH); On-site; USD 29,000 - 41,000; Full time

Job summary

The International Institute of New England (IINE) in Manchester, NH, seeks a Community Services Case Specialist to provide placement, orientation, social services, and assistance to refugee, asylee, and trafficking survivors and their families under the supervision of the Community Services Manager.

This role focuses on comprehensive case management, apartment setup, program enrollment, advocacy, referrals, and coordination with other Institute programs to promote self-sufficiency and access to

Qualifications

• Bachelor’s Degree in Human Services, Counseling, Social Work, or related field preferred.
• Minimum of one year of related experience in case management preferred.
• Proficiency in multiple languages strongly preferred, especially Creole, Dari, Pashto, Arabic, Swahili, Ukrainian, Spanish or French.

Responsibilities

• Provide placement, orientation, and social services to refugee, asylee, and trafficking survivors and families.
• Conduct weekly referrals to health, housing, education, and employment services.
• Coordinate apartment setup and basic supplies for arrivals.
• Offer reception and placement services including emergency airport pickup.
• Maintain accurate documentation in centralized database.

Skills

Languages ( Creole, Dari, Pashto, Arab

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Client Services

Organizational skills

Interpersonal skills

Education

Bachelor's Degree in Human Services, Counseling, Social Work, or related field

Tools

Microsoft Word

Microsoft Excel

Microsoft Outlook

PowerPoint

Job description

The International Institute of New England (IINE) in Manchester, NH, seeks a Community Services Case Specialist to provide placement, orientation, social services, and assistance to refugee, asylee, and trafficking survivors and their families under the supervision of the Community Services Manager.

This role focuses on comprehensive case management, apartment setup, program enrollment, advocacy, referrals, and coordination with other Institute programs to promote self-sufficiency and access to