Refugee Career Coach

Engineering Design Systems, Inc; Roseville (MI); On-site; USD 45,000 - 55,000; Full time

Benefits offered by this job

Recognition as a top workplace

Creative and supportive company culture

Job summary

Engineering Design Systems, Inc in Roseville, Michigan is seeking a Refugee Career Coach to support immigrant, refugee, and asylee participants in their employment journey. This full-time role emphasizes coaching, case management, and collaboration with community resources to facilitate career advancement.

The ideal candidate will possess a Bachelor's degree in human services or a related field, be bilingual in English/Arabic, and demonstrate strong communication skills. Join a recognized top workplace and contribute to impactful work.

Qualifications

• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer, and written communication skills.
• Ability to maintain flexibility as needs of contract or contractor require.

Responsibilities

• Provide case management, coaching, and follow-up for participants.
• Create individualized activity plans and ensure compliance.
• Monitor activities to meet the state's Work Participation Rate requirements.

Skills

Coaching

Case management

Bilingual English/Arabic

Customer service

Communication skills

Education

Bachelor's Degree in human services or related field

Tools

MS Office

Job description

## Refugee Career CoachApplyremote type: Hybridlocations: Macomb MI Rosevilletime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-100403**Job Description:****Salary: $50,000/year****Our efforts in Michigan have been consistently recognized!****Recent Awards:****Michigan Top Workplaces - 2015-2025****Crain's Detroit Business Private 200 - 2025 (and Crain's Cool Places to Work!)****Best & Brightest Companies to Work for in the Nation - 2012-2025 (and Metro Detroit!)**Do you have a passion for making a difference in someone’s life? Are you looking for an opportunity to use your skills, experience and empathetic nature to work for a progressive, forward-thinking and family-owned company where creativity is encouraged? Are you goal driven? Then this position is for you! We are seeking a dynamic and team-oriented individual to join our spirited team.**Scope of Position:** The Refugee Career Coach will provide support and assistance to immigrant, refugee and asylee PATH program participants in all areas related to gaining and/or retaining employment and career advancement. **Essential Functions:** • Provide consistent and comprehensive case management, coaching and follow-up to a specialized population focus • Provide individualized assessment of work, family and personal development needs and opportunities • Adhere to program policies and procedures • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals • Act as a liaison between the program and community resource and social service agencies and provide referrals when needed • Conduct regular contacts/meetings with participants and document all participant contacts • Create activity plans that adhere to program policies and satisfy participation requirements • Assist in the preparation of project reports as needed (participation, placement, etc.) • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment • Ensure that participant documentation is complete, accurate, and valid • Coach participants in work readiness skills and career exploration strategies • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes • Collaborate and communicate effectively with partner agencies • Perform required data entries timely and accurately • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements • Other opportunities as available **Education and Experience Requirements:** • Ability to prioritize tasks and document visits and contacts • Demonstrated telephone, computer, and written communication skills • Ability to maintain flexibility as needs of contract or contractor require • Bachelors’ Degree or equivalent experience in human services or a related field preferred • Customer service experience preferred • A working knowledge of MS Office • Bilingual English/Arabic preferredBring your expertise to EDSI and live our values every day: Show Up, Smile and Support!