Career Coach

Educational Data Systems, Inc.; Michigan; Hybrid; USD 45,000 - 55,000; Full time

Job summary

Educational Data Systems, Inc. is seeking a Career Coach to support program participants in gaining and retaining employment in Macomb Township, Michigan. The role combines case management, coaching, and regular follow-ups to help participants define and reach their job goals.

You will assess needs, create activity plans, document contacts, and collaborate with partner agencies. A Bachelor's degree in human services or related field is preferred, along with strong communication and MS Office

Qualifications

• Ability to prioritize tasks and document visits and contacts.
• Demonstrated telephone, computer and written communication skills.
• Flexibility to adapt to contract needs.
• Customer service experience preferred.

Responsibilities

• Provide consistent and comprehensive case management, coaching and follow-up.
• Assess work, family and personal development needs and opportunities.
• Adhere to program policies and procedures.
• Create activity plans to satisfy participation requirements.
• Collaborate with partner agencies to support participants.
• Document all contacts and activities in case notes.

Skills

Case management

Coaching

Communication skills

Documentation

Client assessment

Education

Bachelor’s degree or equivalent in human services

Tools

MS Office

Job description

## Career CoachApplyremote type: Hybridlocations: Macomb MI Clinton Twptime type: Full timeposted on: Posted 2 Days Agojob requisition id: R-100643**Job Description:****Salary: $50,000/year**Scope of Position: The Career Coach will provide support and assistance to program participants in all areas related to gaining and/or retaining employment and career advancement. Essential Functions: • Provide consistent and comprehensive case management, coaching and follow-up • Provide individualized assessment of work, family and personal development needs and opportunities • Adhere to program policies and procedures • Use a coaching approach to create collaborative, transparent relationships with participants and work with them to advance their own defined goals • Provide referrals to appropriate community service or social service agencies when needed • Conduct regular contacts/meetings with participants and document all contacts and activities in case notes • Create activity plans that adhere to program policies and satisfy participation requirements • Assist in the preparation of project reports as needed (participation, placement, etc.) • Assist participants in eliminating challenges that are hindrances to obtaining and retaining employment • Ensure that participant documentation is complete, accurate and valid • Coach participants in work readiness skills and career exploration strategies • Ensure that participants follow through with planned activities, create solutions to participant attendance problems, and conduct participant noncompliance processes • Collaborate and communicate effectively with partner agencies • Perform required data entries timely and accurately • Monitor participant’s activities to meet the state’s Work Participation Rate (WPR) requirements • Other opportunities as available Education and Experience Requirements: • Ability to prioritize tasks and document visits and contacts • Demonstrated telephone, computer and written communication skills • Ability to maintain flexibility as needs of contract or contractor require • Bachelor’s Degree or equivalent experience in human services or a related field preferred • Customer service experience preferred • A working knowledge of MS OfficeEDSI is an equal opportunity employer. We celebrate diversity and are committed to creating an inclusive environment for all employees.