Referrals Coordinator & Patient Liaison

Seneca Nation Health System; Irving (NY); On-site; USD 42,000 - 60,000; Full time

Benefits offered by this job

Health, dental, and vision coverage

Short/long term disability

Vacation + PTO

12 holidays per year

401K with 5% match

Parental, medical, education, bereaven

Job summary

Seneca Nation Health System is seeking an organized and discreet administrative professional to support the Referrals Department on site in a healthcare setting. The role involves clerical tasks, liaison duties with physicians and patients, and coordinating with referral offices and insurers.

Responsibilities include preparing budgets and reports, maintaining files, and drafting correspondence, with a focus on confidentiality and collaborative teamwork within SNHS.

Qualifications

• Excellent written and verbal communication skills
• Strong organization and time management abilities
• Ability to handle confidential information with discretion
• Proficient computer skills and software literacy
• Experience in a hospital, clinic, or health-system setting preferred

Responsibilities

• Provide secretarial support to the Referrals Manager and staff
• Collaborate with physicians, nurses, and ancillary staff
• Assist in budgeting and department supplies
• Lead in departmental projects and follow through to completion
• Organize and maintain departmental files and records
• Draft correspondence and manage incoming/outgoing mail
• Coordinate and file all department communications
• Record minutes for department meetings and collaborative teams
• Act as liaison between patients, referral offices, and insurance providers
• Ensure receipt of records from offsite offices and follow up as needed
• Promote SNHS mission and positive departmental image
• Participate in mandatory staff meetings and trainings

Skills

Excellent oral and written comms

Organization & time management

Confidentiality handling

Computer literacy

Education

High School Diploma or equivalent

Associate's in Office Admin or Business Admin

Job description

Seneca Nation Health System is seeking an organized and discreet administrative professional to support the Referrals Department on site in a healthcare setting. The role involves clerical tasks, liaison duties with physicians and patients, and coordinating with referral offices and insurers.

Responsibilities include preparing budgets and reports, maintaining files, and drafting correspondence, with a focus on confidentiality and collaborative teamwork within SNHS.