Referrals Admin Assistant — Mon-Fri Patient Coordination Pro

Seneca Nation Health System; New York (NY); On-site; USD 42,000 - 54,000; Full time

Benefits offered by this job

Health coverage

Dental coverage

Vision coverage

Disability (short/long-term)

Vacation + PTO accrual

Paid holidays

401K matching

Leaves (parential, medical, bereavment

Job summary

Seneca Nation Health System in New York seeks an experienced referrals administrative professional to support the Referrals Manager and department staff. You will perform routine clerical tasks, coordinate with physicians, patients, and offsite offices, and help maintain records, budgets, and reports while upholding SNHS values and patient care quality.

Experience in medical office administration is preferred; strong communication, organization, and discretion are required.

Qualifications

• Excellent oral and written communication.
• Excellent organization and time management.
• Ability to handle confidential information with discretion.
• Must be computer-literate.

Responsibilities

• Provides secretarial support to the Referrals Manager and other staff of the Referrals Department, by performing routine clerical and office functions.
• Develops and maintains a cohesive, team-oriented atmosphere with physicians, nurses, and ancillary staff.
• Assists in the preparation of budgets and reports by assisting with department office supplies and processes.
• Follows through on various program projects as assigned by the Referrals Manager.
• Organizes and maintains various files as directed by Referrals.
• Drafts correspondence for the department.
• Processes and files all incoming and outgoing department records.
• Records minutes for department and collaborative team.
• Serves as a liaison between patients, offsite referral offices and SNHS; conducts follow-ups with referring providers' offices, patients, and insurance companies.
• Ensures receipt of records from offsite referral offices and follow-ups as necessary with the appropriate parties.
• Upholds and promotes the value and integrity of the Seneca Nation Health System's mission; SNHS in a positive manner.
• Provides team collaboration through a trauma-informed lens by incorporating key principles of environment safety, trustworthiness and transparency, collaboration of decision-making, empowerment of co-workers, and respect for diversity.
• Participates and completes all mandatory staff meetings, trainings, and in-work to promote policy adherence.
• Adheres to all policies and procedures of the department, Seneca Nation, and works to promote cooperative staff efforts to provide high quality patient care.

Skills

Communication

Time management

Confidentiality

Computer skills

Education

High School Diploma or equivalent

Associate's Degree in Office Administration

Job description

Seneca Nation Health System in New York seeks an experienced referrals administrative professional to support the Referrals Manager and department staff. You will perform routine clerical tasks, coordinate with physicians, patients, and offsite offices, and help maintain records, budgets, and reports while upholding SNHS values and patient care quality.

Experience in medical office administration is preferred; strong communication, organization, and discretion are required.