Healthcare Scheduling & Referral Coordinator

Trinity Health; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

Trinity Health in Syracuse, NY is seeking a Referral Coordinator to manage insurance authorizations and coordinate patient referrals while maintaining accurate data records. You will support clinicians by verifying documents and ensuring timely communication with patients about appointments.

The role emphasizes HIPAA compliance, attention to detail, and teamwork within a busy health care setting. This full-time, day-shift position offers growth within a renowned health system.

Qualifications

• High School diploma or equivalent; experience in an office environment or health care setting is helpful.

Responsibilities

• Obtain insurance authorization from patient’s insurance company.
• Coordinate patient referrals to specialists.
• Enter and maintain accurate data entry of referrals into database.
• Verify all pertinent documentation has been provided for the type of referral requested.
• Assemble information concerning patient's clinical background and referral needs; provide appropriate clinical information to specialist.
• Call patient with appointment information.
• Document all stages of the referral in the database or in writing.
• Follow HIPAA and OSHA policies and procedures.

Skills

Practice management systems

Teamwork

Office equipment

Medical documents

Under pressure

Multitasking

Confidentiality

Attention to detail

Education

High School Diploma

Tools

EPIC

Job description

Trinity Health in Syracuse, NY is seeking a Referral Coordinator to manage insurance authorizations and coordinate patient referrals while maintaining accurate data records. You will support clinicians by verifying documents and ensuring timely communication with patients about appointments.

The role emphasizes HIPAA compliance, attention to detail, and teamwork within a busy health care setting. This full-time, day-shift position offers growth within a renowned health system.