Hospital Admin & Call Center Lead - Referrals & Analytics

SUNY Upstate Medical University; City of Syracuse (NY); On-site; USD 35,000 - 48,000; Full time

Job summary

Thisiscny in Syracuse, NY seeks a Hospital Patient Services Clerk 2 to provide administrative support for the rehabilitation department. You will lead the call center staff, ensure referrals are processed timely, and coordinate staff schedules to support patient care.

Open to candidates with NYS Civil Service eligibility or equivalent transfer eligibility, or two years of health-care clerical or patient-care experience. Salary listed is $41,399 with a full-time schedule.

Qualifications

• NYS Department of Civil Service Eligible list or eligible for transfer
• Promotional: qualified employee of the State University of New York with one year of permanent competitive or 55-b/55-c service as Hospital Patient Services Clerk 1 or Nursing Station Clerk 1
• Open Competitive: Two years of full-time clerical/secretarial/patient care experience in health care setting

Responsibilities

• Provides administrative support for the rehabilitation department
• Leads the call center staff and ensures referrals are processed timely
• Coordinates staff schedules and completes statistical reporting for administration

Job description

Thisiscny in Syracuse, NY seeks a Hospital Patient Services Clerk 2 to provide administrative support for the rehabilitation department. You will lead the call center staff, ensure referrals are processed timely, and coordinate staff schedules to support patient care.

Open to candidates with NYS Civil Service eligibility or equivalent transfer eligibility, or two years of health-care clerical or patient-care experience. Salary listed is $41,399 with a full-time schedule.