Patient Scheduling & Referrals Coordinator

St. Joseph's Health; City of Syracuse (NY); On-site; USD 28,000 - 34,000; Full time

Job summary

St. Joseph’s Health in Syracuse, NY is seeking a Referral Coordinator to obtain authorizations, coordinate referrals, and maintain accurate documentation to support patient care.

You will work with providers and patients, ensure HIPAA compliance, and manage data entry and communications in a fast-paced office setting. Experience in healthcare is preferred; strong multitasking and attention to detail are essential in a full-time day shift.

Qualifications

• High School diploma or equivalent; healthcare office experience helpful.
• Ability to work independently and as part of a team.
• Familiarity with insurance referrals and data entry processes.

Responsibilities

• Obtain insurance authorization from patient’s insurer via phone, fax, or online.
• Coordinate patient referrals to specialists as requested by providers.
• Enter and maintain accurate data entry of all referrals into the database.
• Verify documentation provided for the type of referral.
• Assemble patient clinical background and referral needs, sharing information with specialists.
• Call patient with appointment information and document all steps.

Skills

PM software

Teamwork

Office equipment

Medical records

Work under pressure

Multitasking

Discretion

Attention to detail

Education

High School diploma

Tools

EPIC

Job description

St. Joseph’s Health in Syracuse, NY is seeking a Referral Coordinator to obtain authorizations, coordinate referrals, and maintain accurate documentation to support patient care.

You will work with providers and patients, ensure HIPAA compliance, and manage data entry and communications in a fast-paced office setting. Experience in healthcare is preferred; strong multitasking and attention to detail are essential in a full-time day shift.