Referral & Scheduling Specialist GS9020

Oklahoma State University Center for Health Sciences; Tulsa (OK); On-site; USD 23,000 - 26,000; Full time

Job summary

Oklahoma State University Center for Health Sciences in Oklahoma is seeking a Referral & Scheduling Specialist to coordinate patient referrals, schedule appointments, and manage medical records to support timely patient care. This role acts as a key contact between patients, providers, and insurers, ensuring accurate referrals and complete documentation in Epic.

The position requires a High School diploma or GED, strong communication skills, and knowledge of medical insurance processes.

Qualifications

• High school diploma or GED required.
• Strong leadership and communication skills; customer service focus.
• Ability to multitask and use computer systems.
• Knowledge of medical insurance processes.
• Epic user experience is a plus.

Responsibilities

• Coordinate patient referrals and schedule appointments.
• Manage medical records to support timely patient care.
• Serve as primary contact between patients, providers, insurance companies, and external facilities.
• Ensure referrals are processed accurately and documentation is complete in Epic.

Skills

Leadership

Communication

Customer service

Multitasking

Computer skills

Medical insurance knowledge

Education

High School Diploma or GED

Tools

Epic

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, [e-mail]

Work Schedule

Typically, Monday - Friday 8 hour shifts

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$17.00 - $19.13 Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About This Position

The Referral & Scheduling Specialist is responsible for coordinating patient referrals, scheduling appointments, and managing medical records to support timely and effective patient care. This role serves as a key point of contact between patients, providers, insurance companies, and external medical facilities, ensuring referrals are processed accurately, appointments are scheduled appropriately, and documentation is complete within the electronic medical record (Epic).

Required Qualifications

• High School/GED

Skills, Proficiencies, And/or Knowledge

• Leadership, communication, customer service, multitasking, and computer skills are necessary for this position.
• Knowledge medical insurance

Preferred Qualifications

• Customer Service
• Scheduling experience
• Epic user
• Medical Insurance knowledge