Patient Account Representative - GS9069

Oklahoma State University Center for Health Sciences; Tulsa (OK); On-site; USD 25,623 - 28,929; Full time

Job summary

Oklahoma State University Center for Health Sciences is seeking a detail-oriented Insurance Denials Specialist to review and follow through on denials, navigate payer portals, and ensure services are reimbursed per contract and payer guidelines. This on-campus role supports accurate adjudication and timely patient billing while coordinating with the department.

Monday–Friday, daytime schedule. Qualifications include a High School diploma or GED, strong organizational and communication skills,

Qualifications

• High School/GED required.

Responsibilities

• Review and follow through insurance denials from assigned WQ or department.
• Navigate payer portals and learn claim adjudication rules.
• Ensure services are reimbursed per contract and payer guidelines.

Skills

Computer knowledge

Customer service

Phone etiquette

Organization skills

Deadline management

Patient demographics

Accounts research

Multi-tasking

Education

High School/GED

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.60 - $21.00 Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About This Position

Primary responsibility is to review, research and follow through all insurance denials from assigned WQ or assigned by department administrator. PAR is responsible for navigating payer portals, learn claim adjudication rules and reimbursement policies that result in services rendered are fully reimbursed per contract and payer guidelines.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

Skills, Proficiencies, And/or Knowledge

• Computer knowledge, customer service skills, phone etiquette, organization skills, the ability to meet deadlines, understand patient demographics, research accounts, and multi-tasking skills.

Preferred Qualifications

• Vocational/Technical
• Insurance/billing collections experience in a medical setting preferred. Knowledge of payor resources, payor portal, claim issues, ICD-10 and CPT coding preferred. Technical training in the medical billing/collections field is acceptable.

Certifications, Registrations, And/or Licenses

• ICD-10 Knowledge
• CPT Coding Certificate