Patient Service Representative Part Time

Oklahoma-State-University; Glenpool (OK); On-site; USD 22,000 - 25,000; Part time

Job summary

OSU Center for Health Sciences in Oklahoma is seeking a part-time Patient Service Representative to support front desk operations, schedule appointments, and assist patients with insurance questions.

This 20-hour-per-week role requires strong communication, basic computer skills, and the ability to multi-task while providing compassionate care in a busy clinic setting.

Qualifications

• High School diploma or GED, and the start date must be met.
• At least 6 months related job experience in a medical office or equivalent.

Responsibilities

• Provide high-quality customer service and support continuity of care.
• Perform front office tasks and referrals.
• Handle insurance information and front office duties, including data entry and scheduling.

Skills

Interpersonal skills

Written and verbal communication

Education

High School/GED

Tools

EPIC EHR

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, [e-mail]

Work Schedule

20 hours per week, Monday - Friday

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$16.00 - $18.00Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About this Position

This is a Part-time position, working 20 hours per week.

The Patient Service Representative is primarily responsible for ensuring highquality customer service and continuation of care. The Patient Service Representative is utilized in performing typical front office functions and referrals.

Patient Service Representative must have knowledge of all areas related to insurance and front office work. Excellent customer service skills and good communication skills. Ability to multi-task while providing good patient care. Good computer skills and ability to learn new computer systems as needed. Primary skills include verbal and written communication with patients to promote continuity of care and follow-up as well as daily retrieval and scanning/filing of clinical encounter forms and reports for use by clinic staff during patient care activities.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)
• Six (6) months related job experience in a medical office or equivalent

Skills, Proficiencies, and/or Knowledge:

• Strong interpersonal and communication skills

Preferred Qualifications

• Experience working with computers and software, performing data entry, answering the telephone, and scheduling appointments
• Ability to take telephone messages and have an understanding of medical terminology
• Experience with Electronic Medical Records; EPIC highly desirable
• Experience with insurance pre-authorizations