Referral & Scheduling Specialist

Oklahoma-State-University; Glenpool (OK); On-site; USD 23,000 - 26,000; Full time

Job summary

The Referral & Scheduling Specialist at Oklahoma State University Health Sciences coordinates patient referrals, schedules appointments, and maintains medical records in Epic to support timely care.

This role acts as a liaison among patients, providers, insurers and external facilities to ensure accurate referrals and complete documentation.

Qualifications

• High School/GED required.
• Leadership, communication, customer service, multitasking and computer skills are necessary.
• Knowledge of medical insurance is preferred.

Responsibilities

• Coordinate patient referrals and schedule appointments.
• Manage medical records to support timely patient care.
• Serve as a contact between patients, providers, insurers and external facilities.

Skills

Leadership

Communication

Customer service

Multitasking

Computer skills

Medical insurance knowledge

Education

High School/GED

Tools

Epic user

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, [e-mail]

Work Schedule

Typically, Monday - Friday 8 hour shifts

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$17.00 - $19.13Hourly

Priority Application Date

While applications will be accepted until a successful candidate has been hired, interested parties are encouraged to submit their materials by to ensure full consideration.

About this Position

The Referral & Scheduling Specialist is responsible for coordinating patient referrals, scheduling appointments, and managing medical records to support timely and effective patient care. This role serves as a key point of contact between patients, providers, insurance companies, and external medical facilities, ensuring referrals are processed accurately, appointments are scheduled appropriately, and documentation is complete within the electronic medical record (Epic).

Required Qualifications

• High School/GED

Skills, Proficiencies, and/or Knowledge:

• Leadership, communication, customer service, multitasking, and computer skills are necessary for this position.
• Knowledge medical insurance

Preferred Qualifications

• Customer Service
• Scheduling experience
• Epic user
• Medical Insurance knowledge