Patient Account Representative -

Oklahoma-State-University; Glenpool (OK); On-site; USD 26,000 - 29,000; Full time

Job summary

OSU-Center for Health Sciences is seeking a detail-oriented insurance denial reviewer. The role involves reviewing and following up on denials, navigating payer portals, and applying payer guidelines to maximize reimbursements for contracted services.

Typical schedule is Monday to Friday, 8:00am–5:00pm, with an hourly hiring range of $18.60–$21.00. Requires a High School/GED; preferred experience in medical billing, ICD-10 and CPT coding knowledge.

Qualifications

• High school diploma or GED required.
• Able to review and follow up on insurance denials.
• Familiarity with payer portals and claim adjudication rules.
• Strong research and multitasking abilities.
• Understand patient demographics and deadlines.

Responsibilities

• Review and follow through all insurance denials.
• Navigate payer portals and apply payer guidelines to ensure reimbursement.

Skills

Customer service

Phone etiquette

Organization skills

Deadline management

Research accounts

Multi-tasking

Patient demographics

Billing knowledge

Education

High School/GED

ICD-10 Knowledge

CPT Coding Certificate

Tools

ICD-10

CPT Coding

Job description

Campus

OSU-Center for Health Sciences

Contact Name & Email

Jamie Childers, [e-mail]

Work Schedule

Typically, Monday through Friday, 8:00am-5:00pm

Appointment Length

Regular Continuous/Until Further Notice

Hiring Range

$18.60 - $21.00Hourly

About this Position

Primary responsibility is to review, research and follow through all insurance denials from assigned WQ or assigned by department administrator. PAR is responsible for navigating payer portals, learn claim adjudication rules and reimbursement policies that result in services rendered are fully reimbursed per contract and payer guidelines.

Required Qualifications

• High School/GED (degree must be conferred on or before agreed upon start date)

Skills, Proficiencies, and/or Knowledge:

• Computer knowledge, customer service skills, phone etiquette, organization skills, the ability to meet deadlines, understand patient demographics, research accounts, and multi-tasking skills.

Preferred Qualifications

• Vocational/Technical


• Insurance/billing collections experience in a medical setting preferred. Knowledge of payor resources, payor portal, claim issues, ICD-10 and CPT coding preferred. Technical training in the medical billing/collections field is acceptable.

Certifications, Registrations, and/or Licenses:

• ICD-10 Knowledge


• CPT Coding Certificate