Referral Queue Scheduler – Patient Access Specialist

Olympia Orthopaedic Associates; Olympia (WA); On-site; USD 32,000 - 50,000; Full time

Benefits offered by this job

Health insurance

Dental insurance

Vision insurance

Life Insurance

Long-term Disability Insurance

401k with company matching

Flexible spending plans

Uniform allowances

Employee Assistance Program

Paid time off

Job summary

Olympia Orthopaedic Associates in Olympia, WA is seeking a Referral Queue Scheduler to be the first point of contact for patients referred to our practice. You will answer calls, verify details, schedule appointments, and route patients to the correct location.

This full-time, on-site role offers benefits including health/dental/vision insurance, a 401(k) with company matching, paid time off, and opportunities for growth within the Registration department.

Qualifications

• Minimum of one year of experience in a medical office setting.
• Excellent customer service skills, and the ability to interact with patients, families, and staff in a professional manner.

Responsibilities

• Be the first point of contact for patients referred to our practice and ensure they receive the highest standard of care.
• Take calls in the Referral Queue and ensure patients are scheduled correctly or transferred to their intended location.

Skills

Customer service

Interpersonal skills

Job description

Olympia Orthopaedic Associates in Olympia, WA is seeking a Referral Queue Scheduler to be the first point of contact for patients referred to our practice. You will answer calls, verify details, schedule appointments, and route patients to the correct location.

This full-time, on-site role offers benefits including health/dental/vision insurance, a 401(k) with company matching, paid time off, and opportunities for growth within the Registration department.