Referral Queue Scheduler

Olympia Orthopaedic Associates; Olympia (WA); Sur place; USD 32 000 - 50 000; Plein temps

Avantages offerts par ce poste

Health insurance

Dental insurance

Vision insurance

Life Insurance

Long-term Disability Insurance

401k with company matching

Flexible spending plans

Uniform allowances

Employee Assistance Program

Paid time off

Résumé du poste

Olympia Orthopaedic Associates in Olympia, WA is seeking a Referral Queue Scheduler to be the first point of contact for patients referred to our practice. You will answer calls, verify details, schedule appointments, and route patients to the correct location.

This full-time, on-site role offers benefits including health/dental/vision insurance, a 401(k) with company matching, paid time off, and opportunities for growth within the Registration department.

Qualifications

• Minimum of one year of experience in a medical office setting.
• Excellent customer service skills, and the ability to interact with patients, families, and staff in a professional manner.

Responsabilités

• Be the first point of contact for patients referred to our practice and ensure they receive the highest standard of care.
• Take calls in the Referral Queue and ensure patients are scheduled correctly or transferred to their intended location.

Connaissances

Customer service

Interpersonal skills

Description du poste

If you are unable to complete this application due to a disability, contact this employer to ask for an accommodation or an alternative application process.

Olympia, WA, US

2 days ago Requisition ID: 1297

Salary Range: $23.50 To $35.72 Annually

Referral Queue Scheduler– Olympia Orthopaedic Associates

Location: Olympia, WA

Job Type: Full-time

Pay: $23.50 - $35.72 per hour

(Pay is determined based on years of experience)

Summary of benefits:

OOA covers part or all of the cost for Health, Dental, Vision, Life Insurance, and Long-term Disability Insurance. Employees are eligible to participate in a 401k plan with company matching. Flex spending plans, uniform allowances, and an Employee Assistance Program available as well. New, full-time staff will accrue a minimum of 17 days of paid time off per year.

Olympia Orthopaedics is a drug-free, alcohol-free, and smoke-free workplace. If offered employment, passage of background screen and pre-employment drug screen is required. Please note nicotine levels are included in testing.

As a Referral Queue Scheduler for Olympia Orthopaedic Associates, you will have the opportunity to be the first point of contact for patients who are referred to our practice and ensure they receive the highest standard of care. You will be responsible for taking calls in the Referral Queue and ensure that patients are scheduled correctly or transferred to their intended location.

This position offers great opportunity for growth and cross-training within our Registration department.

• Minimum of one year of experience in a medical office setting.
• Excellent customer service skills, and the ability to interact with patients, families, and staff in a professional manner.

For a complete Referral Queue Scheduler job description, please see attached document or visit: https://olyortho.com and select Careers.

Questions about this job ad? Contact our Recruiter, Gabrielle, at [e-mail]

It is the policy of OOA to provide equal opportunity for employment to all individuals regardless of race, color, religion, sex, national origin, age, veteran status, marital status, political affiliation, disability, sexual orientation, or other status protected by local, state, or federal law. All applicants for employment are evaluated on the basis of education, training, experience, skill, aptitude, and other work-related factors.

Reasonable accommodations may be made to enable qualified individuals with disabilities to perform essential job functions. If you require reasonable accommodation in completing this application, interviewing, completing any pre-employment testing, or otherwise participating in the employee selection process, please direct your inquiries to Gabrielle Coviello, Recruiting Coordinator, [e-mail].