Referral Partnerships Manager

Confidential; United States; Remote; USD 70,000 - 120,000; Full time

Job summary

Zekai is seeking aReferral Partnerships Manager to onboard, engage, and grow a remote partner network. You will build partner relationships, drive referral activity, and collaborate with internal teams to ensure a smooth partner experience.

This remote role invites candidates worldwide to contribute to a high-growth program, manage multiple partnerships, and own end-to-end onboarding and communications in a fast-paced environment.

Qualifications

• Experience managing referral, affiliate, ambassador, or partner programs.
• Experience in partnerships, account management, customer success, community management, or business development.
• Strong communication, organization, and relationship management skills.
• Ability to manage multiple partners, priorities, and ongoing initiatives.
• Proactive problem-solving and strong ownership mindset.
• Comfortable working independently and cross-functional in a fast-paced, remote environment.

Responsibilities

• Onboard partners and explain the portal, opportunities, referral processes, and payout conditions.
• Serve as the main point of contact across Slack, email, and other channels.
• Build relationships through proactive outreach and regular check-ins.
• Track engagement and referral activity, resolve blockers, and elevate high-value referrals.
• Drive engagement and reactivate inactive partners.
• Maintain partner resources and use feedback to improve the program.

Skills

Referral programs management

Partnerships & business development

Account management

Communication & relationship mgmt

Remote collaboration

Problem solving

Tools

CRM software

Referral tracking systems

Partner management tools

Job description

Referral Partnerships Manager

Job Type: Full-time

Location: Remote

Job Summary:

our partner is looking for a Referral Partnerships Manager to onboard, engage, and grow our company referral partner network. You’ll build partner relationships, drive referral activity, and work with internal teams to ensure a smooth partner experience.

Key Responsibilities:

• Onboard partners and explain the portal, opportunities, referral processes, and payout conditions.
• Serve as the main point of contact across Slack, email, and other channels.
• Build relationships through proactive outreach and regular check-ins.
• Track engagement and referral activity, resolve blockers, and elevate high-value referrals.
• Drive engagement and reactivate inactive partners.
• Maintain partner resources and use feedback to improve the program.

Required Skills and Qualifications:

• Experience managing referral, affiliate, ambassador, or partner programs.
• Experience in partnerships, account management, customer success, community management, or business development.
• Strong communication, organization, and relationship management skills.
• Ability to manage multiple partners, priorities, and ongoing initiatives.
• Proactive problem-solving and strong ownership mindset.
• Comfortable working independently and cross-functionally in a fast-paced, remote environment.

Preferred Qualifications:

• Experience with referral, affiliate, ambassador, or partner programs.
• Familiarity with CRM, referral tracking, or partner management tools.
• Experience creating onboarding materials and partner communications.
• Background in a startup, technology, marketplace, or high-growth environment.

This is a 100% remote contract role, open to applicants worldwide in the countries the employer accepts.