Care Access & Scheduling Referral Navigator

Jobtome; Summerlin South (NV); Presencial; USD 25.000 - 44.000; Tempo integral

Resumo da vaga

UnitedHealth Group is hiring a Referral Navigator in Las Vegas, NV. This role processes referrals from primary care providers to obtain specialist care, manages documents, and coordinates with internal and external networks while handling calls and paperwork.

You will review referrals, request missing information, and determine if referrals meet outsourcing or overflow criteria. The position requires attention to detail and strong communication in a busy health-care setting.

Qualificações

• High School diploma or GED required.
• CPR certification or ability to obtain within 30 days.
• 2+ years of health-related experience.
• 2+ years of EMR or Practice Management Software experience.

Responsabilidades

• Build new referrals from network providers.
• Review referrals for complete documents.
• Request missing information from providers.
• Cancel or forward referrals per criteria and timeframes.
• Accept referrals and assess outsourcing/overflow needs.
• Desk-based work with phone and paperwork.

Conhecimentos

Excellent communication

Phone etiquette

Bilingual English/Spanish

Formação

High School Diploma/GED

CPR certified or able to obtain within 30 days

Ferramentas

EMR software

Practice Management Software

Descrição da vaga

UnitedHealth Group is hiring a Referral Navigator in Las Vegas, NV. This role processes referrals from primary care providers to obtain specialist care, manages documents, and coordinates with internal and external networks while handling calls and paperwork.

You will review referrals, request missing information, and determine if referrals meet outsourcing or overflow criteria. The position requires attention to detail and strong communication in a busy health-care setting.