Referral Development Representative

Parkside Hospital; Tulsa (OK); On-site; USD 45,000 - 65,000; Full time

Benefits offered by this job

Medical, Dental, and Vision

Paid Time Off and Holidays

401K match

Life Insurance and Disability

Job summary

Parkside Hospital in Tulsa, OK seeks a Referral Development Representative to drive partnership growth with physicians, schools, and community organizations. The role requires travel within Oklahoma to conduct in-person meetings and deliver educational presentations, strengthening Parkside’s inpatient and outpatient referral networks.

The candidate should have at least a bachelor's degree in a related field and 3+ years in business development or healthcare marketing, with strong communication

Qualifications

• Bachelor's degree preferred as listed in the posting.
• Minimum three years of successful business development, healthcare marketing, physician relations, referral development, sales, or community relations experience.
• Active driver's license, automobile insurance, and reliable transportation required.
• Ability to work occasional evenings and weekends for community events and professional meetings.
• Strong organizational skills with the ability to manage multiple priorities independently.

Responsibilities

• Serve as Brand Ambassador by delivering educational presentations to healthcare providers, schools and community organizations.
• Represent Parkside at professional conferences, health fairs, networking events and community meetings.
• Develop and maintain strong relationships with referral partners to promote collaboration and referral growth.
• Identify, research, and cultivate new referral sources throughout Oklahoma and surrounding service areas.
• Conduct regular in-person visits with referral partners to strengthen relationships and identify opportunities to increase referrals.
• Monitor referral trends and maintain detailed records of referral activities using CRM and reporting systems.
• Communicate referral partner feedback and market trends to internal teams and participate in strategy meetings.

Skills

Relationship-building

Public speaking

Communication

Education

Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Public Relations, Communications or related field preferred.

Job description

Job Details

Job Location: Parkside Hospital - Tulsa, OK 74120 Position Type: Full Time Parkside provides professional purpose, hope, and healing. As a member of our staff, you will be part of a mission-driven team, dedicated to changing lives and changing communities, one patient at a time.

Parkside Psychiatric Hospital & Clinic is a comprehensive mental healthcare system providing acute in-patient care, residential treatment, and outpatient therapy. With a focus on society’s most vulnerable population, Parkside provides world-class mental health services focused on youth, ages 5 to 26. For over 65 years, Parkside’s physicians, therapists, and staff have provided state of the art, patient-centered care that propel families from hopeful to hope-filled. As a center of excellence, we cultivate talent and provide professional purpose. Together we facilitate healing, one patient at a time.

We are currently looking for a Referral Development Representative! The Referral Development Representative is responsible for implementing Parkside's referral development strategy through proactive relationship-building, education, and outreach to existing and prospective referral partners. Reporting to the Director of Referral Development, this position serves as one of the hospital's primary ambassadors to physicians, pediatricians, hospitals, schools, community mental health agencies, tribal health systems, state agencies, and other organizations that serve children and adolescents experiencing mental health needs. The Referral Development Representative develops and maintains strong relationships with referral sources to increase awareness of Parkside's inpatient and outpatient programs, strengthen collaboration, and support continued growth in referral volume. This role requires regular travel throughout Parkside's service area to conduct in-person meetings, educational presentations, and outreach activities while serving as a trusted resource for referral partners and community stakeholders.

DUTIES AND RESPONSIBILITIES

Serve as Brand Ambassador

• Provide educational presentations regarding Parkside's services to healthcare providers, schools, community organizations, professional groups and others as required.
• Represent Parkside at professional conferences, health fairs, networking events, and community meetings.

Cultivate Relationships

• Develop and maintain strong professional relationships with existing referral partners to promote ongoing collaboration and referral growth.
• Identify, research, and cultivate new referral sources throughout Oklahoma and surrounding service areas.
• Conduct regular in-person visits with referral partners to strengthen relationships and identify opportunities to increase collaboration and referrals.

Data Tracking & Analysis

• Monitor referral trends and identify opportunities to expand referral relationships and market share.
• Maintain detailed records of referral activities, contacts, follow-up actions, and outcomes using designated CRM and reporting systems.
• Communicate referral partner feedback, market trends, and competitive intelligence.
• Participate in referral strategy meetings and assist in preparing monthly referral development reports and performance metrics.

Professional Conduct

• Relationship-oriented, organized, self-motivated, and passionate about improving access to youth mental healthcare.
• Presents themselves in a professional manner and in compliance with all Parkside policies and procedures.
• Maintain fit for duty and represent Parkside with professionalism and integrity.
• Performs other duties as assigned

Referral Development Representative Qualifications

• Bachelor's degree in Marketing, Business Administration, Healthcare Administration, Public Relations, Communications or related field preferred.
• Minimum three (3) years of successful business development, healthcare marketing, physician relations, referral development, sales, or community relations experience.
• Active driver's license, automobile insurance, and reliable transportation required
• Ability to work occasional evenings and weekends for community events and professional meetings.
• Strong organizational skills with the ability to manage multiple priorities independently.

Benefits include

• Medical, Dental, and Vision
• Generous Paid Time Off and Holidays
• 401K and match start immediately, and includes a generous match
• Company Paid Life Insurance and Disability and more!

We are an Equal Opportunity Employer!