SERVICE DEVELOPMENT REPRESENTATIVE- WHITE TERRITORY

Freedom Behavioral; Jackson (MS); On-site; USD 42,000 - 66,000; Full time

Job summary

Freedom Behavioral Hospital of Greenville is seeking a Service Development Representative to cultivate referral relationships and coordinate access to inpatient and outpatient services. The role partners with medical leadership to educate clinicians and community providers, promote programs, and ensure timely transitions of care across levels of intensity.

Daily travel within the assigned territory is expected, with responsibilities for tracking referral activity, meeting monthly growth goals,

Qualifications

• Bachelor’s degree in Marketing, Business Development, Healthcare Administration, or related field preferred.
• Equivalent healthcare marketing or development experience may be considered.

Responsibilities

• Develop and maintain referral relationships with hospitals, physicians, clinics, social service agencies, and community partners.
• Serve as a conduit of information between Freedom Behavioral and referral sources.
• Educate community providers on hospital services, programs, and admission processes.
• Identify community and staff educational needs and support development of an annual education calendar.
• Conduct in-service trainings and presentations for community and healthcare partners.
• Support case management functions within the community.
• Facilitate smooth transitions of care between different levels of clinical intensity.
• Prospect assigned territory to identify new referral opportunities.
• Track and report referral activity and outreach using web-based applications.
• Meet or exceed monthly referral and growth goals.
• Maintain professional relationships and represent the hospital in a positive, ethical, and professional manner.

Skills

Healthcare sales

Referral development

Relationship building

Territory prospecting

MS Word / Excel

Education

Bachelor’s degree in Marketing, Business Development, Healthcare Administration, or related field

Tools

Microsoft Word

Excel

Web-based reporting tools

Job description

Position Summary

Freedom Behavioral Hospital of Greenville is currently accepting resumes for a Service Development Representative to support the growth of our inpatient and outpatient programs. This role is responsible for developing and maintaining referral relationships within the community and serving as a liaison between the hospital, healthcare providers, and referral sources to ensure patients receive timely and appropriate access to services.

The Service Development Representative collaborates with the Medical Director, Program Administrator, clinical leadership, and community partners to educate stakeholders on available programs and to support smooth transitions of care across all levels of clinical intensity.

Essential Functions

• Develop and maintain referral relationships with hospitals, physicians, clinics, social service agencies, and community partners
• Serve as a conduit of information between Freedom Behavioral and referral sources
• Educate community providers on hospital services, programs, and admission processes
• Identify community and staff educational needs and support development of an annual education calendar
• Conduct in-service trainings and presentations for community and healthcare partners
• Support case management functions within the community
• Facilitate smooth transitions of care between different levels of clinical intensity
• Prospect assigned territory to identify new referral opportunities
• Track and report referral activity and outreach using web-based applications
• Meet or exceed monthly referral and growth goals
• Maintain professional relationships and represent the hospital in a positive, ethical, and professional manner

Required Qualifications

Education

• Bachelor’s degree in Marketing, Business Development, Healthcare Administration, or a related field preferred
• Equivalent healthcare marketing or development experience may be considered

Experience

• Minimum of two (2) years of experience in healthcare sales, development, admissions, or referral management
• Experience in marketing, sales, customer service, or clinical education strongly preferred

Knowledge, Skills & Abilities

• Ability to present hospital services professionally to physicians, clinicians, and referral sources
• Strong relationship-building and communication skills
• Ability to prospect and grow a defined geographic territory
• Comfortable working with performance metrics and monthly goals
• Proficient with Microsoft Word, Excel, and web-based reporting tools
• Skilled in the use of tablets, smartphones, and mobile applications
• Highly organized, self-motivated, and goal-driven

Additional Requirements

• Valid driver’s license
• Proof of insurance
• Dependable transportation
• Ability to travel daily within assigned territory
• Professional appearance and conduct

Equal Opportunity Employer

Freedom Behavioral Hospital of Greenville provides equal employment opportunities to all employees and applicants for employment and prohibits discrimination and harassment of any type in accordance with federal, state, and local laws.