Referral Coordinator Practice Based

AdventHealth; Daytona Beach (FL); On-site; USD 25,000 - 33,000; Full time

Benefits offered by this job

Benefits from Day One: Medical, Dental

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources

Pet Benefits

Job summary

AdventHealth in Daytona Beach, FL is seeking a Scheduling Coordinator to support patient appointments and maintain accurate records in the EMR. You will handle inbound calls, relay scheduling updates, and collaborate with navigators, schedulers, and physicians to ensure timely, coordinated care.

Ideal candidates have a high school diploma, professional communication skills, and experience in a medical office. Proficiency with MS Office and ability to work under pressure are preferred.

Qualifications

• Proficiency in English with strong oral and written communication.
• MS Office proficiency required (Outlook, Word, Excel, PowerPoint).
• Ability to work in a fast-paced clinic environment and collaborate with teams.

Responsibilities

• Answers the telephone in a professional and polite manner and communicates information to appropriate personnel.
• Notifies patients, physicians, and staff of schedule changes.
• Updates EMR with necessary information for the first office visit.
• Interacts professionally with physicians, patients/families and healthcare staff.
• Responds to voicemail messages promptly and responds to referrals within 1–2 business days.
• Obtains and enters EMR demographics and medical records/tests/results.

Skills

Communication skills

MS Office

Teamwork

Prioritization

Education

High School Diploma or equivalent

Tools

Microsoft Office Suite

Job description

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that

Our Promise To You

Joining AdventHealth is about being part of something bigger. It’s about belonging to a community that believes in the wholeness of each person, and serves to uplift others in body, mind and spirit. AdventHealth is a place where you can thrive professionally, and grow spiritually, by Extending the Healing Ministry of Christ. Where you will be valued for who you are and the unique experiences you bring to our purpose-minded team. All while understanding that together we are even better.

All the benefits and perks you need for you and your family:

• Benefits from Day One: Medical, Dental, Vision Insurance, Life Insurance, Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule

Full time

Shift

Day (United States of America)

Address

301 MEMORIAL MEDICAL PKWY

City

DAYTONA BEACH

State

Florida

Postal Code

32117

Job Description

Answers the telephone in a professional and polite manner, communicating information to appropriate personnel. Notifies patients, physicians, and support staff of changes impacting the schedule. Updates information in the EMR as necessary. Interacts professionally with physicians, patients/families, and healthcare staff. Maintains a good working relationship within the clinic and with hospital departments. Other duties as assigned. Responds to voicemail messages promptly. Responds to all referrals within one to two business days. Obtains and enters EMR demographic and medical records/tests/scans/results necessary for the first office visit. Collaborates with navigators, schedulers, physicians, and office staff. Ensures verification of benefits has been obtained and clearly documented in EMR.

Knowledge, Skills, And Abilities

• Professional, oral, and written communication skills in English [Required]
• Additional languages [Preferred]
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) [Preferred]
• Problem solving and critical thinking skills [Preferred]
• Ability to work in a team setting, as well as independently [Preferred]
• Ability to work well under pressure with deadlines – sense of urgency [Preferred]
• Ability to prioritize and manage simultaneous assignments with close attention to detail [Preferred]

Education

• High School Grad or Equiv [Required]

Work Experience

• Medical terminology experience [Preferred]
• Previous medical office background [Preferred]

Physical Requirements

(Please click the link below to view work requirements)

Physical Requirements - https://tinyurl.com/23km2677

Pay Range

$16.02 - $25.63

Background Screening Requirement (Florida Law)

Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida’s background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.