Referral Coordinator Practice Based

1103 Team Member Services; Daytona Beach (FL); On-site; USD 22,000 - 35,000; Full time

Benefits offered by this job

Medical

Dental

Vision Insurance

Life Insurance

Disability Insurance

Paid Time Off from Day One

403-B Retirement Plan

Parental Leave

Career Development

Well-being Resources

Mental Health Resources and Support

Pet Benefits

Job summary

1103 Team Member Services in Daytona Beach, FL seeks a friendly, professional Medical Office Receptionist to answer calls, schedule patients, and maintain accurate EMR records. You will notify staff of changes, greet visitors, and support clinicians throughout the day.

Strong communication, MS Office proficiency, and the ability to work under deadlines are required; High School graduate; previous medical office experience preferred.

Qualifications

• Professional, oral, and written communication skills in English (Required).
• Additional languages (Preferred).
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) (Preferred).
• Problem solving and critical thinking skills (Preferred).
• Ability to work in a team setting, as well as independently (Preferred).
• Ability to work well under pressure with deadlines (Preferred).
• Ability to prioritize and manage simultaneous assignments with close attention to detail (Preferred).

Responsibilities

• Answers the telephone in a professional and polite manner, communicating information to appropriate personnel.
• Notifies patients, physicians, and support staff of changes impacting the schedule.
• Updates information in the EMR as necessary.
• Interacts professionally with physicians, patients/families, and healthcare staff.
• Maintains a good working relationship within the clinic and with hospital departments.
• Other duties as assigned.
• Responds to voicemail messages promptly.
• Responds to all referrals within one to two business days.
• Obtains and enters EMR demographic and medical records/tests/scans/results necessary for the first office visit.
• Collaborates with navigators, schedulers, physicians, and office staff.
• Ensures verification of benefits has been obtained and clearly documented in EMR.

Skills

Communication

MS Office

Problem solving

Teamwork

Pressure management

Multitasking

Education

High School Grad or Equiv

Tools

Microsoft Office Suite

Job description

Benefits from Day One

• Medical
• Dental
• Vision Insurance
• Life Insurance
• Disability Insurance
• Paid Time Off from Day One
• 403-B Retirement Plan
• 4 Weeks 100% Paid Parental Leave
• Career Development
• Whole Person Well-being Resources
• Mental Health Resources and Support
• Pet Benefits

Schedule: Full time

Shift: Day (United States of America)

Address: 301 MEMORIAL MEDICAL PKWY
City: DAYTONA BEACH
State: Florida
Postal Code: 32117

Job Description

• Answers the telephone in a professional and polite manner, communicating information to appropriate personnel.
• Notifies patients, physicians, and support staff of changes impacting the schedule.
• Updates information in the EMR as necessary.
• Interacts professionally with physicians, patients/families, and healthcare staff.
• Maintains a good working relationship within the clinic and with hospital departments.
• Other duties as assigned.
• Responds to voicemail messages promptly.
• Responds to all referrals within one to two business days.
• Obtains and enters EMR demographic and medical records/tests/scans/results necessary for the first office visit.
• Collaborates with navigators, schedulers, physicians, and office staff.
• Ensures verification of benefits has been obtained and clearly documented in EMR.

Knowledge, Skills, and Abilities

• Professional, oral, and written communication skills in English [Required]
• Additional languages [Preferred]
• Proficiency with Microsoft Office Suite (Outlook, Word, Excel, PowerPoint) [Preferred]
• Problem solving and critical thinking skills [Preferred]
• Ability to work in a team setting, as well as independently [Preferred]
• Ability to work well under pressure with deadlines – sense of urgency [Preferred]
• Ability to prioritize and manage simultaneous assignments with close attention to detail [Preferred]

Education

• High School Grad or Equiv [Required]

Work Experience

• Medical terminology experience [Preferred]
• Previous medical office background [Preferred]

Physical Requirements

(Please click the link below to view work requirements) Physical Requirements - https://tinyurl.com/23km2677

Pay Range

Pay Range: $16.02 - $25.63

Background Screening Requirement

Background Screening Requirement (Florida Law) Certain positions are subject to Florida Level 2 background screening, including fingerprinting, as required by state law. Applicants may review general information about Florida's background screening requirements at the Florida Care Provider Background Screening Clearinghouse: https://info.flclearinghouse.com/

Equal Opportunity Statement

This facility is an equal opportunity employer and complies with federal, state and local anti-discrimination laws, regulations and ordinances.

Our Mission Statement

Every day, our fellow team members show up to work, unified by one shared mission: Extending the Healing Ministry of Jesus Christ. As a faith-based health care organization, our story is one of hope as we strive to heal and restore the body, mind and spirit. Though our facilities are spread across the country, this unwavering belief binds us together. Across every office, exam and patient room, we're committed to providing individualized, holistic care. This is our Christian mission, and it inspires us to help make communities healthier and happier.