Referral Coordinator: Patient Access & Care Coordination

Aza Health; Hawthorne (CA); On-site; USD 42,000 - 52,000; Full time

Job summary

Aza Health in Hawthorne, FL seeks a Referral Specialist to assist patients by referring them to outside medical specialists or agencies as requested by AH attending physicians. This full-time role involves coordinating referrals and maintaining patient information across providers.

The position emphasizes arranging appointments, contacting external providers, and managing referral logs and authorizations to support patient access to care.

Responsibilities

• Contacts outside physicians or agencies by telephone, arranges patient appointments and coordinates the exchange of patient information between AH providers and the outside physicians or agencies.
• Works closely with patients to arrange and coordinate appointment locations and appointment times.
• Maintains list of agencies that can be contacted by patients requiring financial aid or other assistance.
• Prepares referral logs, weekly reports, monthly reports, documenting patient account and other necessary referral documentation.
• Screens applicants for the Putnam County Health Care Authority prescription program.
• Obtains authorizations from HMOs and documents authorizations in patient medical records.

Skills

Referral coordination

Patient communication

Healthcare navigation

Job description

Aza Health in Hawthorne, FL seeks a Referral Specialist to assist patients by referring them to outside medical specialists or agencies as requested by AH attending physicians. This full-time role involves coordinating referrals and maintaining patient information across providers.

The position emphasizes arranging appointments, contacting external providers, and managing referral logs and authorizations to support patient access to care.